[Resolved]  Voltas — faulty product

Address:A-114 Sector 47 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201303

I have purchased a window 1.5 ton ac from ace technomark (Gip) noida in an exchange offer. I have received a faulty unit and it is not even powering on. I had to spend my night in a hotel as the old ac was gone and it was impossible to spent the night with a kid in the delhi heat. The dealer was non cooperative and asking me to do all the things to fix my issue. Now seeing the attitude of the dealer itself i have lost all the trust in the tata brand and do not know how they will fulfill their warranty. I do not want the ac and wants a complete refund asap.
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Aug 9, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
Voltas Customer Care's response
Dear Deepali,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jul 09, 2019
Voltas Customer Care's response
Dear Deepali,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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