[Resolved]  Voltas — faulty product/ unprofessional service

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Dear All,
Please note we purchased 8 Voltas Ac on 17th Jan 2019 from Ace Technomark Noida, The only reason we purchased Voltas as we believed in this brand as it’s a TATA product but unfortunately we have been very disappointed with the product as after numerous complaints to the dealer and to your call center
2 of the AC’s are still not working and your engineers have visited us number of times and every time they say the issue has been resolved but till date they are non-functional and as per them now one of the parts have to be changed and it will take a week for them to fix it and in one they have filled gas numerous time and again it has no gas the next time they visit us. You should understand that these AC were installed in our office and it’s so inconvenient to work in this heat without AC.
This is highly unprofessional behavior from your end as the product is in warranty and instead of replacing the equipment you are giving false and misleading
Information every time.
This is really unfortunate that a TATA product is of such poor quality and above that the service provided by you is even worse.
We have no choice left but to complain in the consumer tribunal which we will do it today.

Attached is the bill of the product.
Registered number will be [protected]