[Resolved]  Voltas — Installation

Address:Flat no:211, sri sannidhi apartments, Dwaraka tirumala.

I have ordered voltas 0.8 ton ac from flipkart on april 2nd 2021, and the product was delivered on 6 th april from then today 20 april, the installation is not done yet. Once the techinician called us and asked for address and said he will come in half an hour but he didn’t come, we called him several times but no use, today he lift the phone and asked our type of home, we said we are living in apartment. He said the installation would be 4000 rupees but we said please once come and check there is extra hustle to make the installation, he said he will come but he didnt come . In these 15 days i raised complaints in flipkart and voltas also but none helped . Please kindly resolve the issue or take back your product. This will effect my shopping in future in flipkart and voltas also very bad customer service and issue resolving the team is just telling me to wait, whenever i raised complaints. You cant send a techinician in 2 weeks for ac installation, then why are you maintaining big company and name world number one ac company . Please resolve this issue as soon as possible.
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Aug 5, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2021
Voltas Customer Care's response
Dear Customer(Bhuvanakola),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
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