Voltas — Inverter IDU - 1 Ton AC - Not Cooling / Working

Voltas — Inverter IDU - 1 Ton AC - Not Cooling / Working - since 14 Apr 2022

S srinivasan_velu from Chennai, Tamil Nadu Apr 30, 2022 May 2, 2022 This thread was updated on May 2, 2022

I have given a complaint regarding my Tata Voltas Inverter IDU - 1 Tonne A/C on 14th April. The service team visited and said that the outdoor unit copper coil was having issues and due to that A/C cooling is not working. I told the team to replace my outdoor unit as it's under warranty. I purchased this unit on 8th May 2020. It's not even two years and this outdoor unit got a 9-year warranty. Till now I did not hear anything from the technical team, my outdoor unit should be replaced without any cost. Complaint : #[protected] I have also escalated the issue to level2 service esclation and waiting for a response. Was this information helpful? No (0) Yes (0)
Voltas customer support has been notified about the posted complaint.
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Voltas Customer Care

from Gurgaon, Haryana

May 2, 2022

Verified Support

Dear Srinivasan,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team