[Resolved] Voltas — Irresponsible about customer service

Jyotisolanki

from Ghaziabad, Uttar Pradesh

May 28, 2022

Address:

Voltas

I had purchased AC on 15th April, 2021. Mg second service was pending, I was busy in some urgent work and I forgot AC’s purchase date. Today I checked bill hence I got to know purchase date but I was expecting little help from Voltas to extend my warranty and accept my second service in free service as I had not got any reminder call, message or email. Voltas customer support is helpless in any way because company doesn’t care about their customer. I will never recommend Voltas electronics to anyone as they are helpless in all condition and want their customer to spend unnecessary after purchasing from them . Such a irresponsible company. Customer satisfaction doesn’t matter to them. They all are trained at same level to present Voltas company service . Thank you customer support for feeling helpless for I guess every customer and useless company. Bad experience with this so called brand Voltas, who cannot spend their penny for customer satisfaction.

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Jul 4, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 30, 2022

Voltas Customer Care's response Dear Jyoti,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team