[Resolved]  Voltas — leakage problem just just one month after warranty expired

Address:226020

Hello voltas team,

I have bought one split ac on may 2018 and got problem of water leakage in last 2-3 days even after regular maintenance servicing was done 35 days ago.

I called to voltas support but they said i have to pay to the technician if he visit to check the issue.

This is very disappointing response from the support and very bad experience too by getting this problem just after the the warranty expired.

So please look into this issue and reply me what i have to do.

Thanks
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Aug 12, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
Voltas Customer Care's response
Dear Atul Verma,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jul 10, 2019
Voltas Customer Care's response
Dear Atul Verma,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

AC works only in turbo mode. Cooling is low
Voltas Customer Care's response, Jul 2, 2019
Verified Support
Dear Manaswi Kumar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 10, 2019
Verified Support
Dear Manaswi Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

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