Voltas Limited — defective ac

Address:Kolkata, West Bengal

I purchased one Voltas Split type AC on 12.05.2013 and found the AC not cooling in June'13. On complain, gas leaking was detected and refilling done on 18, 6.13.. In September'13, we found again that the AC is not cooling . Again the service provider came, took the machine to workshop for repair and gas filling and fitted on 4.10.13. After winter when we started using it, we found it not cooling. Gas was filled again on 3.5.14. After three days, we found it again not cooling. Our warranty expires on 12.5.14. On complain, nobody is coming, My demand is to change the defective AC to give relief to my old parents from the harashment . solicit co operation from ur esteemed Company. .
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Voltas customer support has been notified about the posted complaint.
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Dear Bikramaditya Dasgupta,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care

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