[Resolved] Voltas — Mental harassment i have been cheated.

Sony dear

from Surat, Gujarat

Address:	Ghaziabad, Uttar Pradesh, 20100
Website:	Voltase

I have been cheated. This cocompany is fraud and have been making false promise to the consumers. Pathetic responses since the installation takes place. I have been mentally harressed and mentally and physically. I will not recommend any one in my locality to opt for voltase. These guys just give cactus pills to their customers. Kindly help to get rid from these fraud company.

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May 18, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Aug 12, 2016

Updated by Sony dear Hi Voltas, I have been harrsed and feel cheated since the installation takes place. Response is pathetic from your agencies. Every time they had send their technicians just to make money for their special visit which has nothing to do with the services and technical fault. It's been now a week but no proper action has been taken. Now I am bound to take a legal action for mental harassment and being cheated .

Please resolve this ongoing issue.

Verified Support

Aug 13, 2016

Voltas Customer Care's response Dear Sony dear,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Aug 15, 2016

Updated by Sony dear Hi,
I am writing again to make you all aware that response from Voltas was highly disapoited . I have aleady made a several attempt to CC voltas over phone but all efforts gone in vain. There was a cooling issue was not addressed properly nor being checked technically by your local person . They have just made their visit to make money for their special visits which has nothing to do with technical fault check up. Finally they have come up with the conclusion that there was a leackage of gas. Which should have brought to our notice in prior .We had really struggled in these days mentally and physically. Still my AC issue has not been resolved in these 7-8 days. Despite of that I have been forced to pay for Gas filling . I have been cheated . You guys just give cactus pills to your valuable customers . It's like measuring a cricket groud with the help of a coin and asking for a repeat .
I hope to hear a positive response from you to avoid any further delay.

Rajesh Trivedi
[protected]
[protected]

Aug 16, 2016

Updated by Sony dear No calls no response till now from Voltas. Clearly indicated unprofessinalism.

Verified Support

Aug 16, 2016

Voltas Customer Care's response Dear Sony dear,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Voltas

Aug 16, 2016

Updated by Sony dear Please proceed . This has already been a week now. Every singly day matters, undestand from customer point . This is really unavoidable now. There could be a different story in winter . I would appreciate if you could close this on priority now.

Aug 19, 2016

Updated by Sony dear I think response has been freezed . This has been put in the dust bin. I have given given a cancer lillop now. No calls no follow up rather I have been continuously following . Entire follow ups and conversation clearly indicates that you guys are least concern on cusumers concern . You guys are forcing me to drag this issue further .

I hope you have understood my concern.

Aug 20, 2016

Updated by Sony dear Any update . Finally that have stopped picking my call even. Should I consider this as ignorance or something else. No reply till date even after follwing you guys on a regular basis. ...