[Resolved] Voltas — not cooling ac after service

Singh1912

from Muzaffarpur, Bihar

Address:	Patna, Bihar, 800001
Website:	www.myvoltas.com

Sir
I serviced my AC on 28.04.2018. Service particulars is Service (SAC) for which Rs. 2200
was paid. But after only 15 days time the cooling of AC is being not performed. I am very disappointed with such a bad service of Voltas.

Kindly lodge the complaint and arrange to provide better service at earliest.
Kamlesh Kr Singh
HN 17
Road No. 4A
Near New Sai Temple Kachchi Talab Gardani bagh. Patna 1
Bihar

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Jun 24, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 15, 2018

Voltas Customer Care's response Dear Kamlesh Kr Singh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

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Comments

Abhi.rastogi88

from Chakia, Bihar

I complained about my window ac remote which i purchased on 07/06/2017 to voltas their technician came and take remote with him for replacement but till date 14/05/18 remote not recd. under warranty, i complaint about it to voltas customer care many time but no result.

Voltas Customer Care's response, May 15, 2018

Verified Support

Dear Customer (Abhi.rastogi88),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected].

Regards,
Voltas Online Team

Voltas Customer Care's response, Jun 13, 2018

Verified Support

Dear Customer (Abhi.rastogi88),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

rathodsiddharth113

from Vadodara, Gujarat

My ac is not working
so i request for repair
as in call and message your service man will come in 24 hour

but today its 5th day but no one care about my problem
i am totally disappointed with service

my father have blood pressure problem and its very hard to survive this kind of heat
so please take any action as quick as possible

Voltas Customer Care's response, May 16, 2018

Verified Support

Dear Siddharth (rathodsiddharth113),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, May 24, 2018

Verified Support

Dear Siddharth (rathodsiddharth113),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
Have a nice day.

Regards,
Voltas Online Team