[Resolved]  Voltas — Not good experience with voltas

Address:Thane, Maharashtra

V v v v bed experience with Voltas 1 ton ac.
I have purchased two AC ( 1 & 1.5 ton) before 2month but after 10 days of fitting 1 ton ac's motor got damaged(as per voltas repair service person in his FIRST VISIT. after so many followup he changed motor( SOCOND VISIT) . again after two days of second visit ac started tripping my whole house electricity. Again we called service center, person came( THIRD VISIT) and told it is not our prob u call ur electrician. We called electrician, he chked and told prob is not in connection. Problem found in ac unit(earthing wire was not connected properly). Again we called voltas . he came(
FOURTH VISIT)... And now he is saying unit needs to change. Mean Again so many visit and loss of our weekend.

In every visit he has taken 2-3 hrs to find reason .
Why voltas new unit have prob and why thr customer care IS NOT ABLE to find out prob thats why we r facing problems. Its so irritating and frustrating...
Voltas team plz improve ur quality of product and services. Don't make people fool.. Vvvvvvv disappointed with u :(.

I will not recommend voltas to anyone as my experience is not good.plz plz don't go for voltas ac.
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Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear priyanka77,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear priyanka77

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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