[Resolved] Voltas — not installation of a new split ac

tarundcm

from Delhi, Delhi

Address:

530032

I have registered the installation of new split AC on 7th April the request no is [protected] but today also it is not installed. I communicated to local voltas customer care but no response even they don't receive the call also. I purchased this product because of Tata product but I didn't expected that the authorised customer care of Visakhapatnam Will behave like this. I have to think twice before purchasing any voltas products because of this disgusting service.

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May 13, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2019

Voltas Customer Care's response Dear Tarun,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 02, 2019

Voltas Customer Care's response Dear Tarun,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

pradiparanya

from Bhubaneshwar, Odisha

I Banani Jatua, was purchase a voltas brand new 1.5 ton AC dt.28.02.19 and it installed on 09.03.19, after installation i am facing problem with the remote connectivity and unable to use the product. yesterday technician come and make hole on the front side but problem is not solved. It is very bad experience with voltas.pls replace new.[protected]

Voltas Customer Care's response, Apr 11, 2019

Verified Support

Dear Banani,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected].

Regards,
Voltas Online Team