[Resolved] Voltas — not responding for installation of ac

syedfareed

from Raipur, Chhattisgarh

Address:	Bijapur, Chhattisgarh, 494444
Website:	Online customer care voltas

It unfortunate to inform your management that your customer care executive are prolonging the voltas split ac installation. Alongwith your technician are also keep customer on hold and not providing serving past 10 days. I am conerned customer of crpf organisation twice booked my compliant regarding installation of voltas split ac. Compliant no. [protected] dtd 18/05/2018 & [protected] dtd 22/05/2018. Both time gave me a technician no. And that mobile no switch off or does not exist. The ac was purchase at yr company due to this hot summer and heavy humidity at bijapur chhattisgarh. This is the way you treat your customer. If your executive does not install ac by 24 hrs, we are booking case against yr company in consumer court for this lapses.

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Jun 23, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

Voltas Customer Care's response Dear Syed Fareeduddin,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 30, 2018

Voltas Customer Care's response Dear Syed Fareeduddin,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team