[Resolved]  Voltas — Poor response in service

Address:

279/7, Amreshwar society kaulagarh dehradun

Had purchased voltas ac on 02 July 21.
Received message from voltas for free service in first week of June and 07 Jun 22 fixed
No one came, no message or phone.
Raised issue with voltas and was told someone will come.
On 08/09 June some one called and said that address was incorrect and didn't come.
Raised again with Voltas and was told service centre will contact in a day or two.
Today service centre called and started asking purchase details etc.
Surely all details are existing in system and this is plain abdication of responsibility or harrasment if done by design.
Have raised issue again.
Company may like to take corrective measures.
A classic case of a good product and goodwill generated being wasted.
Thanks