[Resolved]  Voltas — Poor sales service and rude behaviour of service center

Address:

Mumbai City, Maharashtra, 4007403

Sir,
I had purchased the voltas water dispenser before 4 months.
We are situated in apmc grain market vashi where there is the issue of rats which cuts the inlet pipe. Last time on dated 02/052016, complained no. [protected] which was solved after one and half month after calling several times.

On 20/07/2016, the same problem has been occured. We called to voltas service center and posted a complained (No. [protected]). After that day we have got no reply. Today, myself the owner of the shop called to the service center then there mr. Nitin said that we are not sure how many days it will take as it comes from bhiwandi. Then i asked him again approximately how much time it will take then he replied rudely and said that it can take even two months like last time. He does not know how to talk with the customer and shown fully unprofessionalism and after he said we will not repair the product. I have seen this kind of service center and people first time.

Reply as soon as possible.

Mahajan multinational
Ranjeet jain
[protected]