[Resolved]  Voltas — Poor service and customer service

I had bought 1.5 ton AC of Voltas in May 2020 through Amazon. Before summer of 2022, i called in Voltas for service of my air conditioner and to my surprise the engineer asked me to pay almost 10000 rupees as he mentioned that the oil in the coil has leaked and had to be replaced. I paid the amount and they changed the coil, serviced the AC and refilled the gas, however, i had multiple issues with my AC post the service and i had raised multiple issues related to water inflow, no cooling. Again on 11 September 2022, i raised another request of AC not cooling, however, again the visiting technician asked me to pay 4000 rupees for another service and gas refilling. The service partners that Voltas has empaneled are no less than money sucking leaches instead of helping the customer.

I demand compensation from Voltas for the time and money that has been wasted so far. Also, the kind of product that they have sold to me