[Resolved]  Voltas — problem in air conditioner

Address:

Rajesh Kumar Srivastava, Advocate, "Mohini Kunj" 3- Civil Lines Katra Road, Pratapgarh, Uttar Pradesh. Mobile No. 9453304811/9935287772, 230001

Dear sir/madam,
I have purchased 1.5 ton split ac (Voltas eu 183 izi2) from the janki agencies in pratapgarh (Up) on 31.03.2018. Within couple of days after the installation of ac, it was not cooling properly and i compaint in this regard to the agency. Though, they looked in to this matter and refilled the gas but it got leaked and refilled again. This process was repeated for 3-4 time and when we were fed up with such things and came in mood of proper complain due to reluctant behaviour of the dealer. Then the dealer brought back the compressor and it was informed to us that compressor unit had manufacturing defect and a joint was opened somewhere that led to leakege of gas repeatidly. Also, we were informed that the problem had been resolved and we would never face this problem in the future.in the last summer it was functioned properly merely for 15 days and when with advent of this summer in 2019 as we started the ac we encountered the earlier problem once again and ac is functioning like a fan. Therefore, we request you to kindly have a look in this matter asap and replace the compressor unit otherwise we have to go for other options.