| Address: | Sirgitti, Bilaspur |
Dear sir/madam,
A New Voltas AC was purchased from electronic bazar, Bilaspur, Chhattisgarh. The same new AC was installed by Voltas people in my house on 28 March 2021 after installation it has worked for 2 days then I went out station for 1 month when I came back and started the AC found AC is not cooling at all. I lodged the complain in Voltas .my complaint number is[protected]. service engineers came twice to repair the AC but unable to repair it and recommended to bring the AC to workshop. I talk to customer care again and again for replacement of the unit as it has major fault which is not acceptable in the new AC. they were not replying positively and they connected my call to service manager but he has not fulfill his commitment to repair the AC.
As it is a new AC I want replacement of the same but no one listening to me. I am attaching the bill copy.
please help me. After getting the money and selling the defective product no one is ready to take the responsibility to get it changed.
My contact number[protected].
If it is not replaced at the earliest I have to go for consumer court to resolve my problem.
kindly look into the matter and replace the faulty piece as early as possible. Voltas is a big brand so be generous to help me.
Arjun Ghosh
Manager Uco Bank
Bilaspur, Chhattisgarh
[protected]
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