[Resolved] Voltas — Service request no : [protected] - Voltas service center in ongole not even responding and my problem not resolved

[Resolved] Voltas — Service request no : [protected] - Voltas service center in ongole not even responding and my problem not resolved

R Rajeswari Vinnakota Sep 11, 2021 Sep 21, 2021 This thread was updated on Sep 21, 2021

I have raised many complaints with voltas service online for my inverter ac which i bought in 2020. From many months, service person coming and doing nothing except checking the ac temperature but we are telling them the problem is with outdoor unit which is stopping after few minutes. But they never did anything with outdoor compressor unit which is a big problem for ac not working. If compressor stopped working, how come ac runs fine. Was this information helpful? No (0) Yes (1)
Oct 24, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Sep 11, 2021 Updated by Rajeswari Vinnakota Bought ac with comprehensive extended warranty (1+4 years). All we were asked to get extended warranty is to register our serial numbers on Voltasservice.com which we did immediately post installation. But still every time, service people asking to pay minimum of 650rps since its already 1 year crossed Verified Support Sep 13, 2021 Voltas Customer Care's response Dear Rajeswari, Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team Verified Support Sep 21, 2021 Voltas Customer Care's response Dear Rajeswari, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Regards, Voltas Online Team
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