[Resolved]  Voltas — Split AC

Address:	Dhanbad
Website:	voltas

Hi,

I had purchased a Voltas AC from Borivali Mumbai on 10.09.2018 from Vijay Sales.
I have upgraded my warranty from 1 year to 5 year. In the meanwhile I have been transferred from Mumbai to Dhanbad (Jharkhand). I have sent so many mails, calls, messages to Voltas to change my address and do the servicing as per the warranty. However the address did not changed and did not received any service from Voltas. Now some how my address changed and as my AC is not working properly, i raised a request from voltas whatsapp number. Today one service person from Voltas came to my home told me that you are not eligible for free servicing. Now tell me what is the meaning of extended warranty taken by customers. This is completely a breach of trust. I have all records of address change request or servicing request or dismantelling request. Please resolve my queries, the details of my purchase is :
Name: Prabhat Kumar Sinha
Email Id: [protected]@gmail.com
Model: 4552278
Serial No: 4552278A18GC15793
Product: Voltas 1.5T SPL-SET
Mobile: [protected]