Address: | AIMS GOLF AVENUE 1 , NOIDA SECTOR 75 ., Gautam Buddh Nagar, Uttar Pradesh, 201306 |
Hi,
I purchased voltas split ac invertor type 1.5 ton on 6th may, voltas technician installed it & within a week its breakdown occured, gas leaked as reported by voltas technicians who visited there, they filled the gas & dis some activities with outdoor unit of ac to get the problem solved, after this hardly my ac used for a week and again on 30th may i faced the same problem again, i reported next day, their initial visit team came and did some chekup & again reported us that its gas leaked.
I am very shocked with voltas, the kind of product they have given to me :
Now the conclusion i got is :
A either the ac provided to me by voltas is having surely some manufacturing error due to which it is not able to perform. Or
B the technicians of voltas are not that efficient that they can install a latest model split ac with proper checks so that it can be install properly & perform, i dont know on what basis you are providing 5 years of warranty.
However in both the cases, the ultimate sufferer is consumer, that is me in this case & i think if it is the issue of case a, then please replace the ac, & if it is the issue with technicians then please reimbure my money as i guess in case you provides me new ac but still the assembly people will remain the same & i will face the same problem which iam facing with, even after lot of request to customer care, they even did not cooperated to rectify the problem on next day & asked me to wait till further updates.
I request to take care, either replace the ac or reimburse the amount.
Regards
Swapnil
+91-[protected] (My registered number with voltas) Was this information helpful? |
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