[Resolved]  Voltas — split ac not cooling sr/id no [protected]

Address:kottur, kottakkal, indiannur - post, Malappuram, Kerala, 676503

Sr/id no [protected], customer name: usman, contact [protected], ac not cooling. Complaint attended on[protected], reported gas not enough, gas refilled on[protected], paid total rs. 2800/- : ac not cooling again and show message in display "ec". I complained again on[protected], attended next day, technician told me to observe and call him if any problem. Still ac not cooling instead i am getting hot. What i see is the compressor not work, only fan is running. Voltage in my area is average 200 to 230. I am continuously calling the service center "arctic air sys" [protected] and [protected], which is the authorized service center in tirur, kerala.
The ac is purchased on[protected], but not used even for 10 days, i was in dubai. The 2 free service also not used. Now i want to use this ac. I don, t care about the warranty period is finished. I want use it now. I need support from you and i am expecting a good customer service that i am thinking you will take care your customer at the top priority and not like this nobody take care or tell me always like tomorrow they will send technician, but nobody coming at the site.
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May 3, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Voltas Customer Care's response
Dear Usman,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Aug 06, 2019
Voltas Customer Care's response
Dear Usman,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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