[Resolved]  Voltas — Unresolved complaint - Ac Cooling coil change within 1 year of purchase

Address:

DG - 2 / 31 D SFS Flats

Hi Team,

Its been 10 days i am regularly chasing on the ticket [protected]. My mobile no is [protected]. Cooling coil of my new AC purchased in July last year is not working as appropriate. Danish your service man told me that cooling coil needs be changes for this new ac. and was given a timeline of 5 days. Today is 10th day i am still seeking from the company about the change in cooling coil. But no one has answer to it. They are still saying its not received. can this be looked into priority. Also a very bad customer care experience I am facing. No one has the details where exactly the product is. Danish took 3 visit to find out that actually a problem is in cooling coil. I am contacting Customer care since early may and still no service.