[Resolved]  Voltas — Very very poor customer service

We had registered a complain for AC servicing due to water leakage on 26/04/2022. It has been more than 96 hours and the technician is such a liar he said he is on the way since 3:00pm on 30/4/2022. It’s the 1st of may .
God knows if he is coming from another county to repair the AC.
We bought Votlas as it was associated with Tata . The customer service just repeats like a parrot, the lines which are taught to them . We had to take a leave of absence in our job to make sure we attend the serving person . The worst experience ever . If the technician is unable to attend, he can be honest to tell us . But he was lying that he is on his way. Now not picking up our call.
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Jun 10, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 02, 2022
Voltas Customer Care's response
Dear Noopur,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
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