[Resolved] Voltas — voltas 1.5 ton 183viy inverter split ac

Praful Tanwar

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302020

The AC was purchased on 28/8/17 and the AC is not cooling upto the mark.
3-4 times I complaint about that at customer care technician visit and provide excuses like room is big, direct sunlight from window, ect
The service is done but no cooling
The AC gas is changed no cooling
Now on 30/5/18 the technician taken the indoor AC and outdoor compressor with themselves for repair they asked for 4-5 days but not it's been 7 days and still AC not repaired
I called the technician he said AC is not repaired we ll call you when repaired.
It's been so long we suffered
Hope you do something on this else we take some other action

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Aug 5, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Voltas Customer Care's response Dear Parful Tanwar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 11, 2018

Voltas Customer Care's response Dear Parful Tanwar,

Thanks for sharing your details. We are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 05, 2018

Voltas Customer Care's response Dear Parful,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team