Voltas — Voltas [protected] request not resolved

Voltas — Voltas [protected] request not resolved

S Shyam_99991111 from New Delhi, Delhi May 19, 2022 May 31, 2022 This thread was updated on May 31, 2022

I am writing to you to raise an issue about my AC The issue that I have experienced was: I Have Purchased AC 02 Years back, from at that time continuously facing problem regarding leaking of gas and water, I have complaint more than 6-7 times within 02 years. Currently I raise complaint on 07.05.2022 almost gone 12 days ( in these 12 days i have contacted VOLTAS more than 50 times, Email - 10 times but problem not resolved, even they have not contacted me. It occurred on: 7/05/2022 I want to fully replace my indoor unit which is faulty since my purchase along with compensation of my paid visiting charges. Was this information helpful? No (0) Yes (0)
Voltas customer support has been notified about the posted complaint. Verified Support May 20, 2022 Voltas Customer Care's response Dear Shyam, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. Regards, Voltas Online Team Verified Support May 26, 2022 Voltas Customer Care's response Dear Shyam, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Regards, Voltas Online Team May 31, 2022 Updated by Shyam_99991111 Problem not resolved yet, and getting worse day by day May 31, 2022 Updated by Shyam_99991111 No body has contacted me and now it is almost 1 month, very very pathetic service from VOLTAS
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Shyam_99991111

from New Delhi, Delhi

May 20, 2022

Dear Voltas,

Please provide me the deadline to resolve my problem, as i am hearing the same sentence i.e we are working on your problem for the last 12 days over email and Customer care phone. In this peak season of summer my family is suffering a lot and we are spending time without AC, Please show some humanity to solve this problem, If this persists for the whole season then it is nothing of my use because no body is using the AC in the off season.