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[Resolved]  Voltas — voltas ac/ not attending the complaints

Address:484551
Website:[email protected]

My 1.5 ton ac's outdoor unit is not healthy, even after several complaints (About 7 times) no one is attending the problem. My ac is under warranty period and a technician has visited 2 weeks ago, after that compressoe is not running, only fan is is running. Since 19.08.2018 i have lodged 2 complaints but return sms and complaint numbers are not provided by toll free numbers. Hoe can my problem will be resolved... Please do something.
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Oct 6, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Voltas Customer Care's response Dear Rakesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Aug 31, 2018
Voltas Customer Care's response Dear Rakesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 
1 Comment

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Comments

As I have lodged a complaint regarding my split AC on 15 of Aug 2018. my complaint no is-[protected].Till now I have not received any information.As it is going to be 48 hrs now.
Reply
Voltas Customer Care's response, Aug 23, 2018
Verified Support
Dear Tulika,

We are sorry for the experience you had. Please write to us about your problem with your 11 digits complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Aug 31, 2018
Verified Support
Dear Tulika,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
Have a nice day.

Regards,
Voltas Online Team

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