[Resolved]  Voltas — Voltas ac which is not cooling after gas refill two times

Sir,
I purchased voltas ac 1.5 ton on 10th April 2022. But on 4th may I faced problem that ac was not cooling then I complained on 6th may on voltas my complaint number is [protected]. But we didn't get any positive response from voltas then I again complained on 10 may 2022 my complaint number is [protected]. After complain again and again voltas company technician came on 12 may 2022. He checked here and there then he said some leakage inside ac, I took it with me and resolve your problem in 10 days. But today (22may 2022) he comes with ac and he installed it and said there is no problem with ac and welding some external pipe and filled gas inside ac then said it ok now. But after 2 hour ac again gives hot air. What we can do sir??? On 10 may 2022 we fill gas by who installed ac. I refill gas two times. Technician said that its default piece. I want full replacement of my ac.
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May 23, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
May 23, 2022
Updated by Harendra Inaniya
Not resolved
Verified Support
May 24, 2022
Voltas Customer Care's response
Dear Harendra,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
May 24, 2022
Updated by Harendra Inaniya
Sir,
When I expect for full replacement.
Verified Support
May 27, 2022
Voltas Customer Care's response
Dear Harendra,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team
Complaint comments 

Comments

No sir, this issue is not resolved yet. I want full replacement but complained after 24 days my issue is unresolved. I am sorry to say that voltas customer help desk is very poor in way of responding. Please do the process as fast as possible.

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