[Resolved]  Voltas — Wire connector replacement

I purchased volts AC 16TH APRIL I have done a complaint on voltas customer care on 22-05-22. After that 5-6 times technician have came from voltas and making excuses that they will replace that in 1-2 days. I have talked with technician and service center head(Saurabh Khanna) they said it will be replaced in 2 days. Today I again called technician and service center head(Saurabh Khanna) they are not picking calls. I called customer service to know my complaint details and they said there is no complaint related to burning smell(wire connector replacement)