| Address: | Nadia, West Bengal, 741235 |
I would like draw your kind attention regarding after sales support.
I bought voltas deep freezer (320lit) from capital electronics, baghmore on 3rd july 2016. during delivery mr dinesh (staff of capital electronics) told that representative from voltas would visit my place for the demonstration. however none visited my place for demonstration.
On 23rd july 2016 deep freezer stopped functioning i. e. within 20 days timeframe from the date of delivery. as usual my dad contacted capital electronics for the support and conveyed that as per their verbatim none visited for demonstration. immediately mr dinesh denied that he conveyed regarding demonstration and quarrelled with my dad. moreover he told that voltas discontinued the demonstration process since last one year.
One of the voltas representatives visited my place to address my concern regarding the present existing issue and he confirmed that voltas didn't discontinue demonstration process. i found clear contradiction between statements of mr dinesh and voltas representative.
I don't know what kind of image of voltas and capital electronics is getting projected in market. Was this information helpful? | 
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team