VRL Logistics / VRL Group Complaints & Reviews

No cctv in bus .. one of our traveler lost his bag and money while having dinner . Somneone entered the bus and taken bag and left.. who is responsible here?? Kindly look into this matter.

Dear Sir/Madam,

We Times Lifestyle is a regular customer of yours and we are more than 15 to 20 consignments through VRL Logistics Kirti Nagar New Delhi.

Since last one week we are getting complaints from our clients that they are receiving goods in damage conditions. Kindly look into the matter and do the needful at your earliest. Please find snapshots of damage goods which our client received from VRL Logistics.Our Client details are given below:

The Musician World,
U1G, Divyakanti apartment, Jani Farshan Lane,
Jani Farshan Parle Point, Surat, Gujrat-395007
Mobile No. – [protected]

Sir
L. R. No:[protected], Both VRL MADHAVARAM TPH CHENNAI people and third party criminals jointly cheated Rs 7361 by asking me to transfer in to VRL LIGISTICS, Bank of India Account. I am the customer taken delivery of my packages from Delhi to Chennai on[protected]. My mobile no is [protected]. Again i paid same Rs 7361by cashwhile taking delivery. Kindly take action and refund my Double payment of Rs 7361.
Yours
Durai. Arulneyam

They have demanded extra money for material loaning into the car. Other than a receipt. very bad response. LR NO [protected]. Mobile No. [protected] Alok Marothi

Hi Team,

I'm supposed to receive a Cargo(Parcel of coffee beans) From Coorg,
The cargo was shipped on Dec 22-2022 a partial package was delivered on 31-Dec-2022.
Today is 12-Jan 2023 my other half of the package is not yet delivered yet speaking to the respective person in Miyapur ([protected]) After multiple follow-ups he keeps on saying that the parcel is in transit from Banglore (the same response from[protected]

its been almost 20 days since the parcel is been shipped with VRL

Please look into it & solve the Issue ASAP
Below given are the details of the shipment

Name Ramesh Duggirala
Shipment number [protected]
Place of origin Coorg
Destination of delivery Miyapur Hyd(500049)

My contact details ([protected], teja, [protected]@gmail.com)

Thank & Regards

Press Cutting Works, Ahmedabad, had booked a consignment through VRL Logistics Ltd vide LR No [protected] dated 18.11.22 .

Except for One Bag containing Two Diverter Pulleys 200x10gx8 mm were received by us on 28.11.22.

The value of two Pulleys is Rs 10000/= plus GST .

One month and five days have passed, and irrespective of regular follow up we have not yet received the Lost Parts.

Please note our work is suffering, please get delivered the missing parts immediately else please pay the cost of the Pulleys plus the compensation of Rs 25000/= towards the loss born by us on account of non availability of the lost lift Part.

Looking forward to having the Pulleys Delivered at our works urgently.

Thank you & Regards,
for Versatile Machine Inc.

Sanjay Batra
Proprietor
[protected] / [protected]

Hi Sir,

Kadiri, Sathya Sai district or ananthapur dist, andra pradesh

Kadiri VRL logistics people is not at all behaving properly with customers, they are talking very rudely and unparlament language using, after billing customer has to go and search where the parcels, they not at all helping if we ask anything they gives answer very negligency.. and they are linked up with some auto people charging more for small bag also...

Please take a action on them.. talking very angrily and showing to much attitude behaving like roudy..we are scaring to go inside VRL of kadiri..

Higher management please take an action ... Money is not a matter their behaviour with customers Is toooo bad.. they are talking what ever comes to their mouth without any scare..

Please help VRL customers by Taking action on them... Please change the faculty it will be good for all customers.. present faculty have some roudy background so only his behaviour is like that ...

Many thanks in advance

LR# [protected] handover on 15th dec afternoon 12pm but still it has not reached to Surat TPT neither dispatched to Hyderabad TPT. Doesn't know who is responsible for the delay. Is this service provided by VRL? Nobody answers the call. Would highly appreciate if higher management intervn and take neccessary action on the person responsible for it.

Thanks

VRL Logistics LR : [protected]
Total Packages : 4 Cartons
Booked on Dated 25-Nov-2022 @ Shapar (Veraval) Rajkot Branch

Parcels are still at booking office.
When we asked for the reason. Staff are not giving reply properly.

Their working system are not reliable.

We and companies like us are tired of their services.

Please help..

Hi All,

This is regarding LR#[protected] and consignment was reached to destination on 15th DEC 2022 till today @17 DEC 2022 11:07AM not updated and try reaching them on contact number:[protected] auto nagar branch was not lifting the calls tried multiple time no use this is not the first time every time they are not updating us when the consignment reached to destination.I don't understand why are you guys are not updating or delivering goods on time, because of your negligence my business is getting impact.

Hi VRL team,

We are regular customers of VRL Logistics and first time we have bad experience regarding parcel damage.

This is my tracking number : [[protected]]. My goods were damaged during transit from delhi to hiriyur (KA). The product had got damaged and is of no use to me.

Here we have attached photos for your reference that we have received car wheel cover which was damaged

We can't accept this type of service from VRL. we are expecting a positive response from your side in this matter as soon as possible. Refund my money as well as damaged product money.

Thanks & Regards
Shameer

Sir,
A consignment no [protected] on the name of Dr.Naga manjari has been booked at KURNOOL TOWN Andhra pradesh on 29th November 22. And a mesage from VRL portal have been recieved saying my onsignment reached to aurangabad on 3rd December 2022. Its a hopeless situation facing by me. As I have not yet recieved my consignment when asked aurangabad branch they say it is in Waluj branch when called waluj they say its at Aurangabad. Please take a proper action and help me the needful to get my consignment at the given godown or at the address provided. Thank you

LR no - [protected]
Two packages are supposed to be delivered. Only one was delivered initially. The second one was delivered after 3 days with damaged packaging and product.

[protected] one box missing till 25/11/2022. not received till date.

Dear Sir/Madam,

We have Booked the Material From Chamrajpet Branch to Noida On[protected] Against LR no:[protected].

But Still They have not Delivered the Material.

WHY?? DELAY, WHAT IS THE ISSUE??

Please Deliver the Material on Hi-Priority Basis Immediately.

Please do the Needful.

Waiting for your Early Reply.

Thanks & rgds
JINANICA TELECOM PVT LTD.

Dear vrl the above mentioned lr no [protected] 2 parcel i need to receive and only 1 parcel i have received.can u find the parcel which is missing due to unethical way of handling parcel it's lost ... kindly find out or provide a full refund for my parcel bill.

I sent 12 Fiber Roof Sheets which were booked on 2nd Dec 2022 with Docket No. : [protected] from Shiroli to Kundapur. It has reached Huballi on 3rd Dec 2022, but still not been delivered at Kundapur after 3 days. I was told that it would reach today by evening, but when I called the Kundapur Office they said that the consignment is still in Huballi. I need my delivery ASAP or else I will have to go ahead with a complaint to higher officials. Please revert back on +[protected].
Shanbhag Trust

Like any other family, I preferred VRL for my journey to Bijapur yesterday with 2 tickets and my child associated. My onward journey from Bangalore to Bijapur was not questioned. But while returning from Bijapur, the supervisor asked me to produce the child's ticket. I told him that I travelled in the same way on my previous day's journey. He didn't listen all that, but forced me to buy a full ticket and no additional seat was allocated to me. Is this correct? If so are all other supervisors who don't question on kids travelling with parents wrong? Is the white slip given by him to me collecting money for a ticket is correct? Please revert.

I booked one courier from 'Bhadrawathi' by Sri Veerbhadra agency booking date is[protected] L.R NO = [protected] to Bengaluru SS MARKETING

BUT PARSEL STILL NOT RECEVER

KINDLY FIND THIS

Regard's
Susheel Kumar
[protected]

Dear Sir,
i have purchased 4 pack of fertliser from delhi to thanjavur. i have received 3 pack only at thanjavur . 1 pack missing. my LR no: [protected] . pls arrange the missed item immdiate.