VRL Logistics / VRL Group Complaints & Reviews

Our supplier booked a parcel on 28/07/2022, from Tirupur. The parcel (tracking [protected]) reached SALEM From tirupur and from there it is not moving. When i complained they updated on 4th, that it is loaded from SALEM To Vijayawada. Today again on 9th they updated it is loaded from SALEM to Vijayawada. How many days we have to wait, as the parcel is not moving from SALEM and i contacted customer care they are forwarding to SALEM TPT but no one is responding properly with information.

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Address: Sagarm.p

Vrl
Consignment no.[protected] booked from Kolkata to bhopal .tracking information 5
August at indore, but the goods are stuck in indore last 4 days. Please do something as early as possible, they all are giving us wrong information, Very poor service vrl
.

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My company's medicine is held at the Delhi warehouse for the last 10 days. We are contacting through customer care number and email but no response from the VRL side. This is one of our fast-moving brands and we are currently out of stock. So we are losing business every day.

Kindly do the needful.

Sep 9, 2022

Complaint marked as Resolved

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Address: Chandrapur

Hi Team,
I complaint against person which is hired for chandrapur place. The name of person Sachin Harshad Rawal. He is not committed properly. My parcel received today 30 July and he told me office will open in 5pm. After reached in office 6 pm the office is closed and I called sachin he told me I will come 1/2 hr. So we Wait 6.30 . Again we called sachin he told me I will come after 1hr, we frustrated truly. What is the service VRL provided. Why he will not haired more staff to VRL office. At list we collect the parcel. VRL team please action against him as soon as possible. Your reputation is down. If you want to further details please call me [protected]

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Sep 6, 2022

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Dear Sir
Your worker at vrl logistics karikuan branch varanasi are so bad and rude to the extent that they ready to fight with customer mad people
They say they will charge freight of 20 kg goods as per 50kg 60 kg and after that they say " it's on your mood if we wish we will charge as much as we can and you can't do any thing want to book material book it otherwise go to hell"" these are their language
Please take action

Sep 6, 2022

Complaint marked as Resolved

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We have booked a parcel service from Hyderabad to Sivakasi on July 19 the 2022. But in Sivakasi they told parcel is missing, . Please resolve this else provide refund,

Aug 29, 2022

Complaint marked as Resolved

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Jul 27, 2022

Updated by Selva101 This is the provided tracking number [protected]

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Address: Giriraj Annexe, Circuit House Road Hubballi, Karnataka 580029 India

I booked a Consignment t o be delivered from Surat to Khopoli on 18th July and today 26th July the consignment has still not reached Khopoli. I made several follow-ups and informed their officials the seriousness about the situation and loss i am suffering due to delay from their side. But still it looks like they are least interested to understand my problems. Unprofessional staff. The Consignment coming from Surat to reach Khopoli if it takes more than 9 - 10 days imagine what kind of service these people are providing.

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Dear Customer Care,
Have booked single ticket for a female travelling from Sholapur to Bangalore ie on 26th july 2022.
For first transaction I didn’t get any ticket but my account was debited.
Thinking that transaction didn’t happen I booked again and got ticket and money was also deducted.
I need refund for one ticket.
Could you please process it soon
Thank you in advance.

Aug 26, 2022

Complaint marked as Resolved

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Jul 25, 2022

Updated by vijayalaxmi bellubbi Could you please update me on this

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Address: No.28/13th Main Road Anna Nagar Chengalpattu Pin-603 001

Consigment number- [protected]
consignor- zehe metals
consignee- sez recycling

material reached vrl chengalpattu on 8/07/2022
i dint receive my material till date (22/07/22), i have been complaining abut this in vrl, but they are just asking time to search, i am requesting them daily to search, but still din't receive my material

item- auto parts

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Address: Zirakpur

Missing components
I gaurav bhatia Consignee Of 7 packages of pb food items.
Consigner Yms international from mahuva (MHV) gujrat,
At the time of delivery your store says one package is missing and we’ll deliver it to you by tomorrow but today its fourth day and there is no resolution. Invoice number is 168 and LR number is [protected]. I request you to kindly look inti this matter and get the resolution done as soon as possible.

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Aug 25, 2022

Complaint marked as Resolved

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Address: delhi & hyd

Website: www.vrllogistics.com

We have booked the material with 500kgs but they have charged of 800Kgs even in volume which cannot be 2500/- rupees variance.
Then at the time of delivery they have also agreed by seeing the weight in VRL weigh bridge itself.

But the answer was is due to LR has raised we couldn't support from delivery branch you have to discuss with booking branch.

+2 photos

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Jul 27, 2022

Updated by Krishna9819 Sir,
LR.NO:-[protected]
Already we have uploaded the LR copy & payment details which has done to VRL.
Again you asking for the same.

So, please find the attached file once again & please do the need full at earliest..

We will be happy if shared any contact number for avoiding the delay if any details required...?

Regards
VERMA
[protected]

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Address: A101, Konark Orchid, Wagholi pune 412207

I had put my bike for transferring to wagholi pune from honavar it has been damaged heavily even after payin more tham 5k. The lr no is [protected]. It is a heavy shock for me to see my bike like this. I would need an answer for this for break me emotionally and my bike physically.

Aug 25, 2022

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We have booked the goods from Hyderabad to Mysore on 7.7.22 and they assured us to deliver household goods within 5 days but still they have not delivered and now even they stopped to pick our call, this is very serious issue as our household items are very important to us, kindly look into the matter and solve it

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Address: hubballi

Vrl logistic charges 260 rs while booking. when it was recived, again vrl logistic charges 30rs. can you explain what is 30 rs (miscellaneous + hamali ).

did you mentioned in terms and condition again charging extra rs while reciving.?

or 260 RS is includes every think na while booking ?

and what is miscellaneous 20rs you charging?...

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Address: Rv College , Mysore Road Branch

For every consignment there will be damage

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I am traveling from VRL bus number MH09EM7782 and in this I face water leakage from windows seat number U30. This is 3 time I face same issue in VRL bus while traveling to Pune and Nagpur route.
I have paid for single seat but I have to adjust in two seat berth with other passenger.
Your service worsen day by day will be effect your business one day if you not improve it

Aug 14, 2022

Complaint marked as Resolved

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Address: Bangalore office b gandhinagar

Parcel was fully paid at start point but still charging "miscellaneous" at the destination. This is nothing but a scam. Please top management look into the matter.

Save your company...

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I have purchased material from Lucky Textiles Ludhiana. Material reached Hosur branch office to collect the material but they are not giving material without CONSIGNEE'S copy.. I have CONSIGNEE'S copy photo in my mobile. Lucky Textiles didn't send us the consignee copy and also it seems they missed it. So please help me to how to take my material..my L. R. No. Is [protected]. Material value around ₹40, 000.. I have invoice copy also in my mobile.

So Please sort out this matter.. Its my humble request..
My Firm name is David Beckham sports house
Mobile no:[protected]

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Address: Fadkar lane, hanuman katta back side

In Latur Maharashtra branch office
Looting money in the name of hamali.
They charge 20 RS per bag for only loading bag in our vehicle. Market rate is 7 RS per bag....

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Address: Bolwar, Puttur.

My parcel LR No. [protected] booked at Bangalore on 14/6/2022 was found to reach Puttur on 17/6/2022. However, nobody informed me over my phone number mentioned in the consignment either through sms or call. However, I got information on 21/6/22 from sender that parcel reached Puttur VRL office on 17/6/22 itself. When I went there today to enquire the same, at around 8 :15 pm, the staff at the counter rudely behaved with me and didn't respond properly. They even told me to bring all available ID proofs as hard copy which is very strange as they have scanner in office to scan my available ID proof. Why at all different ID proofs required? Why they didn't inform me when consignment reached on 17th June itself?
Why should they behave rudely with customers? Pl take suitable action in this regard. Even it appeared worser than few public utility Departments.
Never ever expected from VRL logistics.

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Jul 23, 2022

Complaint marked as Resolved

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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 13

Parcel is missing/ not moving out of SALEM TPT

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Not delivered goods

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Consignment held at Delhi for last 10 days without any reason 1057758467

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Service is not good

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rude, and, foolish worker

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We booked a parcel service, but it is missing

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Consignment Delayed too much for delivery

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Have paid twice for a single ticket

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Lost of material from vrl warehouse

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LR number 1055629886 missing components

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Charged nearly double than the actual weight

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Goods heavily damaged while transporting

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Not delivering goods

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Delivery charges

Goods damage

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Bus services and water leakage from windows

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Miscellaneous scam

Lr no 1054494733

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Hamali charges for loading

Rude behavior of staff at Puttur, Dakshina Kannada office

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VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

VRL Logistics / VRL Group reviews & complaints page 13

Parcel is missing/ not moving out of SALEM TPT

Post your Comment

Not delivered goods

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Consignment held at Delhi for last 10 days without any reason 1057758467

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Service is not good

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rude, and, foolish worker

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We booked a parcel service, but it is missing

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Consignment Delayed too much for delivery

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Have paid twice for a single ticket

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Lost of material from vrl warehouse

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LR number 1055629886 missing components

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Charged nearly double than the actual weight

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Goods heavily damaged while transporting

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Not delivering goods

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Delivery charges

Goods damage

Post your Comment

Bus services and water leakage from windows

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Miscellaneous scam

Lr no 1054494733

Post your Comment

Hamali charges for loading

Rude behavior of staff at Puttur, Dakshina Kannada office

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