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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 13

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R
Rami Reddy V
Aug 9, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Our supplier booked a parcel on 28/07/2022, from Tirupur. The parcel (tracking [protected]) reached SALEM From tirupur and from there it is not moving. When i complained they updated on 4th, that it is loaded from SALEM To Vijayawada. Today again on 9th they updated it is loaded from SALEM to Vijayawada. How many days we have to wait, as the parcel is not moving from SALEM and i contacted customer care they are forwarding to SALEM TPT but no one is responding properly with information.
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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    Manoj Koushalmanni
    Aug 8, 2022
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: Sagarm.p

    Vrl
    Consignment no.[protected] booked from Kolkata to bhopal .tracking information 5
    August at indore, but the goods are stuck in indore last 4 days. Please do something as early as possible, they all are giving us wrong information, Very poor service vrl
    .
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      H & A Marketers & Distributors
      Aug 3, 2022
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      My company's medicine is held at the Delhi warehouse for the last 10 days. We are contacting through customer care number and email but no response from the VRL side. This is one of our fast-moving brands and we are currently out of stock. So we are losing business every day.

      Kindly do the needful.
      Sep 9, 2022
      Complaint marked as Resolved 
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        Sagar Yenurkar
        Jul 31, 2022
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: Chandrapur

        Hi Team,
        I complaint against person which is hired for chandrapur place. The name of person Sachin Harshad Rawal. He is not committed properly. My parcel received today 30 July and he told me office will open in 5pm. After reached in office 6 pm the office is closed and I called sachin he told me I will come 1/2 hr. So we Wait 6.30 . Again we called sachin he told me I will come after 1hr, we frustrated truly. What is the service VRL provided. Why he will not haired more staff to VRL office. At list we collect the parcel. VRL team please action against him as soon as possible. Your reputation is down. If you want to further details please call me [protected]
        +2 photos
        Sep 6, 2022
        Complaint marked as Resolved 
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          Paransh
          Jul 29, 2022
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Dear Sir
          Your worker at vrl logistics karikuan branch varanasi are so bad and rude to the extent that they ready to fight with customer mad people
          They say they will charge freight of 20 kg goods as per 50kg 60 kg and after that they say " it's on your mood if we wish we will charge as much as we can and you can't do any thing want to book material book it otherwise go to hell"" these are their language
          Please take action
          Sep 6, 2022
          Complaint marked as Resolved 
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            S
            Selva101
            Jul 27, 2022
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            We have booked a parcel service from Hyderabad to Sivakasi on July 19 the 2022. But in Sivakasi they told parcel is missing, . Please resolve this else provide refund,
            Aug 29, 2022
            Complaint marked as Resolved 
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            Jul 27, 2022
            Updated by Selva101
            This is the provided tracking number [protected]
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              S
              sid_ismart
              from Mumbai, Maharashtra
              Jul 26, 2022
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              Address: Giriraj Annexe, Circuit House Road Hubballi, Karnataka 580029 India

              I booked a Consignment t o be delivered from Surat to Khopoli on 18th July and today 26th July the consignment has still not reached Khopoli. I made several follow-ups and informed their officials the seriousness about the situation and loss i am suffering due to delay from their side. But still it looks like they are least interested to understand my problems. Unprofessional staff. The Consignment coming from Surat to reach Khopoli if it takes more than 9 - 10 days imagine what kind of service these people are providing.
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                V
                vijayalaxmi bellubbi
                Jul 25, 2022
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                Dear Customer Care,
                Have booked single ticket for a female travelling from Sholapur to Bangalore ie on 26th july 2022.
                For first transaction I didn’t get any ticket but my account was debited.
                Thinking that transaction didn’t happen I booked again and got ticket and money was also deducted.
                I need refund for one ticket.
                Could you please process it soon
                Thank you in advance.
                Aug 26, 2022
                Complaint marked as Resolved 
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                Jul 25, 2022
                Updated by vijayalaxmi bellubbi
                Could you please update me on this
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                  S
                  Sez Recycling
                  Jul 22, 2022
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: No.28/13th Main Road Anna Nagar Chengalpattu Pin-603 001

                  Consigment number- [protected]
                  consignor- zehe metals
                  consignee- sez recycling

                  material reached vrl chengalpattu on 8/07/2022
                  i dint receive my material till date (22/07/22), i have been complaining abut this in vrl, but they are just asking time to search, i am requesting them daily to search, but still din't receive my material

                  item- auto parts
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                    V
                    Vivek_bhatia2169
                    Jul 22, 2022
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    Address: Zirakpur

                    Missing components
                    I gaurav bhatia Consignee Of 7 packages of pb food items.
                    Consigner Yms international from mahuva (MHV) gujrat,
                    At the time of delivery your store says one package is missing and we’ll deliver it to you by tomorrow but today its fourth day and there is no resolution. Invoice number is 168 and LR number is [protected]. I request you to kindly look inti this matter and get the resolution done as soon as possible.
                    +1 photos
                    Aug 25, 2022
                    Complaint marked as Resolved 
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                      Krishna9819
                      from SECUNDERABAD, Telangana
                      Jul 21, 2022
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Address: delhi & hyd
                      Website: www.vrllogistics.com

                      We have booked the material with 500kgs but they have charged of 800Kgs even in volume which cannot be 2500/- rupees variance.
                      Then at the time of delivery they have also agreed by seeing the weight in VRL weigh bridge itself.

                      But the answer was is due to LR has raised we couldn't support from delivery branch you have to discuss with booking branch.
                      +2 photos
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                      Jul 27, 2022
                      Updated by Krishna9819
                      Sir,
                      LR.NO:-[protected]
                      Already we have uploaded the LR copy & payment details which has done to VRL.
                      Again you asking for the same.

                      So, please find the attached file once again & please do the need full at earliest..

                      We will be happy if shared any contact number for avoiding the delay if any details required...?

                      Regards
                      VERMA
                      [protected]

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                        Vb1466
                        from Pune, Maharashtra
                        Jul 21, 2022
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: A101, Konark Orchid, Wagholi pune 412207

                        I had put my bike for transferring to wagholi pune from honavar it has been damaged heavily even after payin more tham 5k. The lr no is [protected]. It is a heavy shock for me to see my bike like this. I would need an answer for this for break me emotionally and my bike physically.
                        Aug 25, 2022
                        Complaint marked as Resolved 
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          Govinddangi
                          Jul 19, 2022
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          We have booked the goods from Hyderabad to Mysore on 7.7.22 and they assured us to deliver household goods within 5 days but still they have not delivered and now even they stopped to pick our call, this is very serious issue as our household items are very important to us, kindly look into the matter and solve it
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                            veeresh69889771
                            Jul 11, 2022
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Delivery charges

                            Address: hubballi

                            Vrl logistic charges 260 rs while booking. when it was recived, again vrl logistic charges 30rs. can you explain what is 30 rs (miscellaneous + hamali ).

                            did you mentioned in terms and condition again charging extra rs while reciving.?

                            or 260 RS is includes every think na while booking ?

                            and what is miscellaneous 20rs you charging?...
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                            adiyogi international
                            Jul 8, 2022
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: Rv College , Mysore Road Branch

                            For every consignment there will be damage
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              B
                              BADAL TIWADE
                              Jul 4, 2022
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Resolved

                              I am traveling from VRL bus number MH09EM7782 and in this I face water leakage from windows seat number U30. This is 3 time I face same issue in VRL bus while traveling to Pune and Nagpur route.
                              I have paid for single seat but I have to adjust in two seat berth with other passenger.
                              Your service worsen day by day will be effect your business one day if you not improve it
                              Aug 14, 2022
                              Complaint marked as Resolved 
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                                Vj SiD
                                Jun 26, 2022
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Miscellaneous scam

                                Address: Bangalore office b gandhinagar

                                Parcel was fully paid at start point but still charging "miscellaneous" at the destination. This is nothing but a scam. Please top management look into the matter.

                                Save your company...
                                +1 photos
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                                mathi arul
                                Jun 23, 2022
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                I have purchased material from Lucky Textiles Ludhiana. Material reached Hosur branch office to collect the material but they are not giving material without CONSIGNEE'S copy.. I have CONSIGNEE'S copy photo in my mobile. Lucky Textiles didn't send us the consignee copy and also it seems they missed it. So please help me to how to take my material..my L. R. No. Is [protected]. Material value around ₹40, 000.. I have invoice copy also in my mobile.

                                So Please sort out this matter.. Its my humble request..
                                My Firm name is David Beckham sports house
                                Mobile no:[protected]
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  amit mukkawar
                                  Jun 22, 2022
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Hamali charges for loading

                                  Address: Fadkar lane, hanuman katta back side

                                  In Latur Maharashtra branch office
                                  Looting money in the name of hamali.
                                  They charge 20 RS per bag for only loading bag in our vehicle. Market rate is 7 RS per bag....
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                                  Dinakara Adiga
                                  Jun 21, 2022
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Resolved

                                  Address: Bolwar, Puttur.

                                  My parcel LR No. [protected] booked at Bangalore on 14/6/2022 was found to reach Puttur on 17/6/2022. However, nobody informed me over my phone number mentioned in the consignment either through sms or call. However, I got information on 21/6/22 from sender that parcel reached Puttur VRL office on 17/6/22 itself. When I went there today to enquire the same, at around 8 :15 pm, the staff at the counter rudely behaved with me and didn't respond properly. They even told me to bring all available ID proofs as hard copy which is very strange as they have scanner in office to scan my available ID proof. Why at all different ID proofs required? Why they didn't inform me when consignment reached on 17th June itself?
                                  Why should they behave rudely with customers? Pl take suitable action in this regard. Even it appeared worser than few public utility Departments.
                                  Never ever expected from VRL logistics.
                                  +2 photos
                                  Jul 23, 2022
                                  Complaint marked as Resolved 
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