VRL Logistics / VRL Group Complaints & Reviews

We have booked the goods from Hyderabad to Mysore on 7.7.22 and they assured us to deliver household goods within 5 days but still they have not delivered and now even they stopped to pick our call, this is very serious issue as our household items are very important to us, kindly look into the matter and solve it...

Vrl logistic charges 260 rs while booking. when it was recived, again vrl logistic charges 30rs. can you explain what is 30 rs (miscellaneous + hamali ).

did you mentioned in terms and condition again charging extra rs while reciving.?

or 260 RS is includes every think na while booking ?

and what is miscellaneous 20rs you charging?...

For every consignment there will be damage...

I am traveling from VRL bus number MH09EM7782 and in this I face water leakage from windows seat number U30. This is 3 time I face same issue in VRL bus while traveling to Pune and Nagpur route.
I have paid for single seat but I have to adjust in two seat berth with other passenger.
Your service worsen day by day will be effect your business one day if you not improve it...

Parcel was fully paid at start point but still charging "miscellaneous" at the destination. This is nothing but a scam. Please top management look into the matter.

Save your company...

I have purchased material from Lucky Textiles Ludhiana. Material reached Hosur branch office to collect the material but they are not giving material without CONSIGNEE'S copy.. I have CONSIGNEE'S copy photo in my mobile. Lucky Textiles didn't send us the consignee copy and also it seems they missed it. So please help me to how to take my material..my L. R. No. Is [protected]. Material value around ₹40, 000.. I have invoice copy also in my...

In Latur Maharashtra branch office
Looting money in the name of hamali.
They charge 20 RS per bag for only loading bag in our vehicle. Market rate is 7 RS per bag....

My parcel LR No. [protected] booked at Bangalore on 14/6/2022 was found to reach Puttur on 17/6/2022. However, nobody informed me over my phone number mentioned in the consignment either through sms or call. However, I got information on 21/6/22 from sender that parcel reached Puttur VRL office on 17/6/22 itself. When I went there today to enquire the same, at around 8 :15 pm, the staff at the counter rudely behaved with me and didn't respond...

Reference to our mail on Saturday 11/June / 2022...
We have booked through Doc number [protected] dated 1/6/22 for 7 bundles booked from Wagholi Pune.
Out of this 1 bundle are missing not received.
The received 6 rolls are all damaged & received on a very poor state.

The Party is asking for refund for the goods damage by your company due to mishandling through vehicle number DL 1L AB 2684.
The...

Our supplier has booked our shipment on 30/05/2022 for Pune with VRL logistics.
From then I am continuously following up with their customer service but nobody seems to be responding.After several emails and Phone callings, today they told me that our shipment got missed by them and they are searching it. On VRL it is still showing parcel at Salem TPT.
Now let me inform this parcel was very urgent and our customer paid to us...

LR Number-[protected]

This is 12 th day from 31 st may 2022 on which the consignment is hand overed to vrl from banglore to pune.
now this consignment is in pune south and not delivered to our factory from last 6 days.
Nobody is taking care of these things.
Please deliver my consignment to prescribed address....

Bilty number [protected]
Booked from Pune fursungi on 30.05.22
Destination: Thane

Till date not reached to Thane. Or which material reached to Thane is not our material.
My customer is shouting to me.
Can you do something?...

Booked materials to dispatch from Bangalore to Aurangabad on 2nd Jun 2022. LR - [protected].
Now when we call aurangabad VRL, he says the material is missing. How a 250 kg material can be missed?
Please take this complaint on priority...

I from h t l marketing booked a parcel from jaipur to hubballi with lr no. [protected] dated 14.05.2022 the material has reached hubballi on 25.05.2022.

As soon as the parcel reached hubbali i have been regularly calling to your office @ no.[protected] and their are telling that your lr has been kept aside due to hamal shortage and vehicle issue it has been late and it will be sent soon and till date we have not recieved the...

I have booked a parcel on 19-05-22 at dombivili to shantipur
lr number [protected].
Vrl shantipur is not giving delivery on photo of consigner copy & invoice.
Orignal consigner copy has be misplaced & delayed at the courier
party name
bapi textiles
mobile number
[protected]
i have attached lr copy & invoice for refference

please help...

Dear Sir,
Am very disappointed with your service. my LR number [protected] . meterial reached erode and am said divert to this to avinashi ...still am not received goods if am track it shows selam tpt ...i called so many times but they didnot response... kindly tell when am get my goods... very urgent requirement.
am contacted number in selam : [protected]
thank u
regards,
sathishviswa.,...

Sir your branch manager of Nagaur, Mudhol 587313 is very rude and indecent.Kindly look upon the matter ASAP....

Sir your branch manager of Nagaur, Rajasthan-341001 is very rude and indecent.Kindly look upon the matter ASAP.

With regards
Lakshya Agarwal...

[protected]
I had booked parcel from Raichur to Mudhol for above receipt number.
I have been charged Rs 50 to shift goods from your vehicle to your store room.
And there is again charges to shift out goods from your store room to outside.
This happened at VRL logistics, Mudhol.
And they keep all goods in a jumbeled manner and ask us to take our goods, they don't bother to even move other goods which are kept...

LR number [protected] is missing. Which is dispatched from Udapi. VRL Pune office people are 3rd class people. Not responding correctly.
Please take care of this and we want parcel status or amount of the parcel refundable. Please take nilotr...