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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 16

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V
vsj minerals
Apr 4, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Vrl Logistics ltd booked consignment on date 28/03/22 but the status is showing transit to Salem. We have tried to contact the number several times to landline and mobile[protected] but not picking up and when we try with our phone numbers to[protected] always busy. Consignment number [protected] still status is unknown.
May 19, 2022
Complaint marked as Resolved 
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    karunadu 001
    Apr 1, 2022
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: GOKAK

    This is to bring to your notice that the office staff in gokak vrl office has behaved rudely and unprofessional. They are not co operative and behaving in in disciplinary manner. Hence I had to cancel my parcel and return it to sender. It's our request to teach your office staff to behave in proper manner.
    +1 photos
    May 6, 2022
    Complaint marked as Resolved 
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      Ranjeet kumar Jain
      Mar 30, 2022
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: NovaLabs Chandigarh

      LR No.[protected] of 6 box booked on 22/03/2022, in that i received only 5 box and remaining one box is short during delivery.
      Already 3 days over and I'm follow up everyday by phone call still not find short one box .

      Pls itz my request kindly Find the short one box and deliver to my address as soon.
      +1 photos
      Apr 2, 2022
      Complaint marked as Resolved 
      Received short box after follow up 4 days
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        Ranjeet kumar Jain
        Mar 30, 2022
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: Chandigarh

        LR No.[protected] of 6 box booked on 22/03/2022, in that i received only 5 box and remaining one box is short during delivery.
        Already 4 days over and I'm follow up everyday by phone call then also not find short one box .

        Pls itz my request kindly Find the short one box and deliver to my address as soon.
        +1 photos
        Apr 2, 2022
        Complaint marked as Resolved 
        Received short box after follow up by 4 days
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
        Mar 30, 2022
        Updated by Ranjeet kumar Jain
        LR No.[protected] of 6 box booked on 22/03/2022, in that i received only 5 box and remaining one box is short during delivery.
        Already 4 days over and I'm follow up everyday by phone call then also not find short one box .

        Pls itz my request kindly Find the short one box and deliver to my address as soon.

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          Gaurav Khairnar
          Mar 25, 2022
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Address: Vashi

          Pathetic staff. uneducated behaviour so dump.
          Arrogant behaviour.

          Do not go with any VRL service.
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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            A
            Aasif001
            from DHARWAD, Karnataka
            Mar 24, 2022
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            Address: House no 81 CITY PARK , NAVANAGAR, HUBLI, House no 81 CITY PARK , NAVANAGAR, HUBLI

            Greetings Sir/Madam.

            on[protected] i canceled my ticket. After that I got the information within 7 work days, my amount will be refunded by my bank a/c, But still the amount is not credited. i called to so many VRL customer care, but i am not getting proper solutions. it's totally bad services giving to customer. they cheating to customer amount.
            Original TRNO : 20837548
            Original TRNO : 20837549
            Apr 26, 2022
            Complaint marked as Resolved 
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              Yogesh Gadave
              Mar 23, 2022
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Address: Satara

              Hello Sir/madam,

              I have complaint regarding Satara VRL office branch- booking incharge.

              Booking incharge making much more time for booking material. At time of any one come to your office for material booking you tolerate them.
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                Nujad Vzkd
                Mar 22, 2022
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                Address: Kochi, Kerala

                Totally damaged our doors, while sending to customer, two doors coast almost 1lakh and above, we are well packed, but very pathetic service
                +2 photos
                May 5, 2022
                Complaint marked as Resolved 
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                  Atur Suresh Babu
                  Mar 20, 2022
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  My kids felt very very bad without tv, . They told me not to book vrl nect time. I would like know the valid reason.
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                    karanbhag
                    Mar 15, 2022
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                    Address: Bhgalpur

                    I'm many times trying to Your office but nobody response
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                    Mar 15, 2022
                    Updated by karanbhag
                    Very bad service In Bhgalpur VRL office.
                    not responding
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                      sak30
                      from Muzaffarpur, Bihar
                      Mar 14, 2022
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Non Delivery of parcel (money fraud)

                      MR. Vaibhav (mob no- [protected]) sent parcel of 500 soaps to me via VRL Logistics courier (AWB no- [protected]) on 09.12.2021 from Dehradun to Muzaffarpur. The parcel reached Muzaffarpur office on 16.12.2021. when I contacted my local vrl officials in December, they refused to give parcel saying- they will deliver by January as they have some procedures to do before delivery. i waited whole Jan for the parcel to be delivered. whole feb. still...
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                      iimanish
                      Mar 12, 2022
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Hello I am Manish actually my friend booked a parcel from Dharmapuri Tamilnadu to Nowrozabad in Madhya Pradesh on 5th of March after waiting for pleasant 5 days on 10th I got a call from so-called "VRL Jabalpur" that your parcel came plz take it off and I said what I got a clear reason for that question from here my place to Jabalpur it will be around 140kms so how can I come to that far to take up a big package(6'feet length 6'feet width) its almost impossible task for me and after discussing with Mr. Mishra he said that pay full due and take it from here which is 2411 and it concludes Freight -1625 stationary cahrges-50 handling charges -75 door delivery charges -600 toll/FOV/sms it's around 61 and total costing would be 2411rs and when I asked what is the difference between door delievery charges and normal bill charges they have been concluded that it is service charge and this is compulosry you need to pay and i got a little stroke and after getting no pleasant response from them when I called up the customer care team they told me that clear difference between that two if the product is delievered to your door steps then its conclude that door delievery charge which is around 600 rupees and when i asking for the solution he said plz call Dharmapuri branch or Jabalpur branch for the resolution and i waited for almost two days after 2 days the VRL dharmapuri branch called, me and said that if you wont take that package before monday then it will be revert back to dharamapuri and screaming at me and i hung up the phone after searches i figured it out that its a holy scam which is running through VRL logistics that he will accept every location in the world which you throw at him and they will be deliviring that package to that location which they have access basically they have office at that location they will deliviring to those place only but they refuse to tell that because they want money thats it and if you want clarification here is my Lrno- [protected].
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                      Mar 13, 2022
                      Updated by iimanish
                      Not resolved
                      Mar 15, 2022
                      Updated by iimanish
                      if the consignor is given the wrong information then deliver the parcel to the wrong address whatever is given to you
                      Mar 15, 2022
                      Updated by iimanish
                      if he was ready to ship for 3000 then ok for me
                      Mar 16, 2022
                      Updated by iimanish
                      please be fast to ship that product
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                        Obed Sutar
                        from Pune, Maharashtra
                        Mar 9, 2022
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: P N Trading & Travels Shop no 14 Sankalp - 2 CHSL Ltd Poonam Sagar Complex Mira Road East Thane Maharashtra 401107

                        LR no [protected]

                        15 Boxes Was Damaged in Transportation from Pune to Mumbai

                        Kindly resolve the issue ASAP
                        +1 photos
                        Apr 13, 2022
                        Complaint marked as Resolved 
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                        Dear sir,
                        we have send material from ahemdabad to pandarpur we get lots of damage of our products company rejected material we have loss of 40k kindly help as we are sending material from VRL regularly can't afford this type of damages.

                        Product Damaged in Transport - Comment #4049424 - Image #0
                        Product Damaged in Transport - Comment #4049424 - Image #1
                        Product Damaged in Transport - Comment #4049424 - Image #2
                        Product Damaged in Transport - Comment #4049424 - Image #3
                        Dear sir,
                        we have send material from ahemdabad to pandarpur we get lots of damage of our products company rejected material we have loss of 40k kindly help as we are sending material from VRL regularly can't afford this type of damages.

                        Product Damaged in Transport - Comment #4049426 - Image #0
                        Product Damaged in Transport - Comment #4049426 - Image #1
                        Product Damaged in Transport - Comment #4049426 - Image #2
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                          Lokesh S Gowda
                          Mar 9, 2022
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          F28R+Q7C, Vasanthanarasapura, Karnataka 572128 such a worst place for a refreshment, they charging so much for which we won't get the proper hygiene food to eat,
                          It's a kind request to team pls don't stop 🚍 to such place or else kind request you people to do some mystry audit so u people wil also come to knw what quality they are serving for you

                          Regards
                          Lokesh
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                            D
                            Debashish Pattanayak
                            Mar 3, 2022
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Resolved

                            Address: Bhubaneswar

                            Dear Sir

                            This is to inform you that, today ibhad been to your Godown to pick the stock vide LR no-[protected] of two cases.

                            While taking the delivery I found one cartoon was damaged and without company wraper, as a result of which I have decided to count the stock.

                            While I opened the cartoon found 9-10 box was completely damaged and strips of medicines are in ruptured condition.

                            I have raised the complain to the DGM Mr. Harihar Rao, of Bhubaneswar. But not only he denied to raise the complain rather trying to impose that we are in a practice to claim for recovery the money.

                            He also talked to our Manager of Chandigarh who was a lady, but the behavior was so rude that can't be explained.
                            According to him the squeezed medicine can be sold without any hindrance as if he is a Dr or Chemist.

                            All the staffs of yours were present while I took the photo but according to him photo was also manipulated.

                            We are in a business to mankind and so do you too. But the behaviour and the dealing with customers are so horrible that you can take a notes of it.

                            Insted of making things mutually managable, rather he cautiond the staff not to entertain any such thing.

                            Awaiting your response in this regards

                            I am attaching the godown picture for your reference
                            Apr 4, 2022
                            Complaint marked as Resolved 
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                              karthikkumar p
                              from Noida, Uttar Pradesh
                              Mar 2, 2022
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: Pollachi

                              Company staff not respond to delivery over delay to parcel COMBITAORE dis pollachi branch
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                Rishal R Babu
                                from Kundapura, Karnataka
                                Mar 1, 2022
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Address: Vrl logisitics kundapura

                                I wanted to move my bike along with my earphone from kundapura to raichur so I decided to move by vrl logistics. I paid 5780 for the transportation. Before handling my bike and earphone the courier partner of kundapura examined the vehicle and I informed him that I am keeping my earphone along with the bike and he said don't worry please keep it no one will take it. But when I received my bike in raichur the earphone was stolen. The earphone was worth ₹2190 which was of oneplus brand. Now I need my earphone back or else refund the money. I never expected such a shameful robbery by vrl logistics. Give back my earphone as soon as possible or else I will register a robbery complaint against vrl kundapura
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  Sanjana Kolhar
                                  Feb 25, 2022
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Hello I’m a girl passenger traveling from Bidar to Bangalore in the bus with bus number KA 25 C 8045 the person is very rude and is misbehaving with the passenger and this was a very unfruitful journey so far I request you to look into the topic the tone and the language of the driver is not acceptable also this incident happened with 4 o[censored]s girl passengers
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                    swathisule
                                    Feb 23, 2022
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    VRL Packers & Mover s ., Bangalore ( MANOJ KUMAR ) visited our house and gave a estimate of Rs 19500 ( loading, unloading, fixing bed, toll, insurance, GST ) . Later after loading on 21st Feb he sent a Invoice of Rs 30, 500 & informed he will release the vehicle after paying the payment or all the material will be unloaded on ROAD .
                                    MANOJ KUMAR IS REALLY ###, UNPROFESSIONAL GUY . HOW - VRL SUCH HUGE BRAND IS HAVING THESE KIND OF PEOPLE .

                                    UNPROFESSIONAL
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                    Feb 23, 2022
                                    Updated by swathisule
                                    MANOJ KUMAR IS CUNNING PERSON AND GAVES ALWAYS WRONG INFORMATION
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                                      Sayead
                                      from Dharwad, Karnataka
                                      Feb 20, 2022
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      Address: Maratha colony dharwad

                                      My consignment was dispatched from banglore city to dharwad and I have recived fully damaged product from the company while transporting may be they have thrown it even we have return that glass handle with care. I have unboxing video of the product that product cost me as 7200 rs. I am unhappy that vrl is giving worst transport service ever I kindly request respond to my concern and resolve my problem and take strict action against the employes
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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