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Updated: Nov 6, 2025
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VRL Logistics / VRL Group reviews & complaints page 19

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P
padi naveen kumar
Dec 13, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Our parcel(total 3 parcels) from surat to vrl gajuwaka was booked for transport with vrl logistics, ID- [protected] on[protected] and it reach reached visakhapatnam on 8th. We only got 2 parcels delivered at gajuwaka vrl logistics hub on[protected] and one parcel is stucked in anandapuram branch and till now it is not moved from their and we are continuously call them to send our parcel to our nearest hub. Please looku after this.
Jan 13, 2022
Complaint marked as Resolved 
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    J
    Jaydeepkumar Patel
    Dec 12, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: HARIDWAR-249402

    Please to inform you that we have send our goods by vrl logistics on 01 december 2021 from changodar, ahmedabad to haridwar pin code 249402. But still not any updates and why so delayed deliver. Our material has been at delhi on 7 december but still at delhi tpt not forwarde3d ahed for haridwar and today is almost 5 days in delhi tpt why so slower deliver of my material. Please do the need ful.

    Lr no : [protected]
    date : 01/12/2021
    from changodar, ahmedabad-382213
    to haridwar-249402
    phone : [protected]
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      Y
      Yash gurjar 1C
      Dec 11, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      I have ordered clothes material from Surat mata ji Fasion on 02 dec 2021 and they booked the vrl transport on 02 dec and transport reached Visakhapatnam on 09 dec 21 on vrl branch that is 50 km away from my home outside the city and another vrl branch near my gazuaka branch so I called him transfer my material that branch but they are not responding and not picked my call
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        K
        Kinjal Gala
        Dec 10, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Everytime when i put some parcel in vrl the buyer gets less products. And when i complain it to the branch they give excuse by saying there was wrong packing. This is the wrong concept to put all on supplier
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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          9
          9515933930
          Dec 10, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Address: 22.6.148,t.v.street,guntur(A.P)

          Sir consignment no [protected] booked from Surat niyol branch to guntur on 6.12.2021.But material is held at Surat TPT up to today 10.12.2021. I need material urgently sir.
          I observed that material booked after 7.12.2021 also dispatched from Surat TPT.
          Kindly look in to matter.
          Do needful
          Thank you
          Consignee
          Vyshnavi sewing machine co
          Guntur
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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            H
            Huli
            Dec 10, 2021
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            Address: BGS Hospital Junction
            Website: [email protected]

            Sir Today 9/12/2021 Evening Time 5:30 K I took a bicycle parcel box and went to VR L Transport on R.V collage becide Mysore Road where 1 spoke to the computer operator.I took a bicycle parcel box and went to the VRL transport on RV collage becide Mysore Road. See, sir, how do we know? Tell yourself.I said, "Well, I just took it and put it on the queen. I became a patient. It was 17.kg. Sir 17kg. Sir Daddy's address is just like that. Sir Sir Bardini said the same thing. When he brought the box box and told me the whole thing. I do not even say a word. Throw me in the face of a cyokka stalker who talked to me differently. I don't know why they work for me, sir, I have a lot of sarcasm.
            I haven't done photoshoots & videos
            The receipt you gave is ..
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              ನ
              ನವೀನ್ ಎಸ್ ವಿ
              Dec 9, 2021
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Address: 13.026866,77.515084

              Costemer's not looking right and Behaving poor using bad words working also not good
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                R
                Rahemath
                from Raichur, Karnataka
                Dec 8, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                Address: Raichur

                Dear VRL team,

                One of the worst services u ppl r providing us ur just making fools to commen persons its really discusting i have sent corrier from Raichur to Belgum on Sunday 05/12/2021 they said me next day morning it will b delivered, since that to till today no one is came for delivery and wen our officers went to take that parcel they r playing with us since its urgent documents its giving me trouble financial and mentally requesting u kindly take the strong action on Raichur VRL OFFICE AND BELGUM VRL OFFICE kindly clear this by Tomorrow morning 11:30 am or else will going the file the case

                Regards,
                Mohammed Rahemath
                +1 photos
                Jan 15, 2022
                Complaint marked as Resolved 
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                  B
                  Bhavesh thakur
                  Dec 6, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: Patalganga
                  Website: Patalganga

                  Extra charges he takes from me and gaves me bad service
                  (VRL logistics patalganga branch workers)
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                    I
                    iifa
                    Dec 6, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    Address: PANCHKULA

                    We have dispatched the goods on 25/11/2021, and goods iare still hold at delhi without any reason.
                    We are loosing our clients because of this ignorance.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      R
                      ranadeshpande
                      from BIDAR, Karnataka
                      Dec 5, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      The complaint is regarding the miss placed of the consignment booked on 14.08.2021 by Keerthi Sarees Gulbarga under the POD Number [protected] to be delivered at Bidar . But the consignment did't delivered.

                      when we have contacted the local VRL Logistic Office Bidar they assured us that they will get back to us soon but they didn't turned, we continuously following it up with the Bidar Office.

                      Later after the three months also we had not received the consignment.

                      When the area manager of Gulbarga had visited at Bidar on 27.11.2021 he informed the procedure to the manager of Bidar how to proceed further towards refund of the amount,

                      We had contacted the Manager of Bidar office on his mobile number [protected] on 04.12.2021 he is asking us for the to provide the bank account details for the refund with out mentioning the amount of refund and asking us for the negotiation in the amount, we have denied for the negotiation we required full amount of Rs 16545.24/-.

                      The manager inform us the that the amount had to paid from his pocket and he is unable to give full amount but we denied the offer we require full amount to be refunded.
                      +1 photos
                      Jan 14, 2022
                      Complaint marked as Resolved 
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                      Dec 05, 2021
                      Updated by ranadeshpande                       The complaint is regarding the miss placed of the consignment booked on 14.08.2021 by Keerthi Sarees Gulbarga under the POD Number [protected] to be delivered at Bidar . But the consignment did't delivered.

                      when we have contacted the local VRL Logistic Office Bidar they assured us that they will get back to us soon but they didn't turned, we continuously following it up with the Bidar Office.

                      Later after the three months also we had not received the consignment.

                      When the area manager of Gulbarga had visited at Bidar on 27.11.2021 he informed the procedure to the manager of Bidar how to proceed further towards refund of the amount,

                      We had contacted the Manager of Bidar office on his mobile number [protected] on 04.12.2021 he is asking us for the to provide the bank account details for the refund with out mentioning the amount of refund and asking us for the negotiation in the amount, we have denied for the negotiation we required full amount of Rs 16545.24/-.

                      The manager inform us the that the amount had to paid from his pocket and he is unable to give full amount but we denied the offer we require full amount to be refunded.
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                        S
                        sachin772
                        from Pune, Maharashtra
                        Dec 4, 2021
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                        Address: Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad Hubli Dharwad District Karnataka India 581207

                        Hello, with response to their previous reply regarding the consignment - [protected], which is stuck in Delhi TPT since four days.

                        They replied that due to pollution the diesel vehicles are banned hence there was no loading etc. For which i asked them on the email and also in the previous complaint here as well that what will be the next step? For that they are not answering.

                        Firstly why have they sent it via delhi when there is this situation going on, whereas from Meerut to Osmanabad the easiest and closest route was through Greater noida or Gaziabad, then towards agra etc. They have unnecessarily taken the diversion towards Delhi which is very inconvenient for everyone now.

                        I just need to know what exactly are they going to do next, and approximately when is the package going to be delivered..?
                        +1 photos
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                          P
                          Prabha Rope Suppliers
                          Dec 4, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Not receiving calls and closed office, no timing follow.
                          Booking tempo always return
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                            S
                            sachin772
                            from Pune, Maharashtra
                            Dec 4, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Resolved

                            Address: Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad Hubli Dharwad District Karnataka India 581207

                            Hello, i was expecting a package ordered form Meerut to Osmanabad sent through VRL Logistics on 30th November. The consignment tracking number is - [protected].

                            I have been watching the tracking details, but there is no any movement since 1st dec. The package is held in delhi since then. I repeatedly called the vrl customer care on[protected].

                            They keep saying there vehicle loading, some said that there is no vehicle for transport yet. one person said it is on the way, which means all are giving false assurances. I also mailed their multiple branches including [protected]@vrllogistics.com, but they didn't reply anything. It was supposed to be delivered within 3 to 7 days. Now since there is no any movement at all, how can they be trusted!
                            Jan 13, 2022
                            Complaint marked as Resolved 
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                            Dec 04, 2021
                            Updated by sachin772                             When will it be delivered approximately?
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                              L
                              L&G ads Marketing Team
                              Dec 4, 2021
                              Aug 28, 2023
                              This thread was updated on Aug 28, 2023
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                              Taking more hamali charges un officially with demanding

                              Address: 163 rr gardens vijayawada 9030372335

                              Dear sir
                              we have been booking parcels from agra to vijayawada regularly with no of parcels on every time. for example
                              1. LR NO : [protected]
                              Total Charges while booing at agra : Rs.2104
                              total charge while delivery at vijayawada : Rs.2150 ( we taken On Autonagar only not even in Pantakaluva road branch)
                              unoffical hamali charges : Rs.150
                              2. [protected]
                              bill amount : Rs.1822
                              bill paid...
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                              Anirban pattanayak
                              from Tamluk, West Bengal
                              Dec 1, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: KHARAGPUR VRL

                              My consignment no [protected], when I received then I found one box package was cut, I ask them for weight, but they tell me they have no such facility. When I weigh it in my home I found 1.3kg material was stolen.
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                R
                                Royanjali
                                from Kota, Rajasthan
                                Nov 26, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                My billty no. Is [protected].
                                Parcel received by client date24/11/2021
                                And product was totally damaged
                                +1 photos
                                Dec 31, 2021
                                Complaint marked as Resolved 
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                Nov 26, 2021
                                Updated by Royanjali                                 My billty no. Is [protected].
                                Parcel received by client date24/11/2021
                                And product was totally damaged

                                View replies
                                Yes.. Product was received but product was totally damaged.

                                My product is damaged - Comment #3926508 - Image #0
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                                  M
                                  Mayank Darak
                                  from Hyderabad, Telangana
                                  Nov 24, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Address: Vitthalwadi, narayanguda, hyderabad.

                                  Worst staff ever. No one talks properly and workers dont handle items with care.also they charge extra charges than your bill amount and provide u seperate printed bill which actually should not be accepted.
                                  They charge hamal charges twice and for no sense they add miscellaneous charges to it. Looking forward to file complaint on them.

                                  Vitthalwadi, narayanguda, hyderabad branch.
                                  +2 photos
                                  Dec 27, 2021
                                  Complaint marked as Resolved 
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                                    K
                                    kiranGurani
                                    Nov 22, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Consignment / LR no: 32995512.
                                    The parcel has been sent from Bagalkot, Karnataka to Bangalore, Karnataka on 17/11/2021.

                                    Today its 22/11/2021, till now I have not received the parcel.
                                    My father Approached VRL office in Bagalkot, they gave delivery person ph no: Suresh - [protected].

                                    When called to this number there is no proper response & he disconnected the call. Most of the times this number is not reachable.

                                    Please help here.
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                                      ग
                                      गायत्री सप्त क्रांति जयपुर
                                      Nov 22, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      Sir,
                                      Parcel should have been unloaded at Vidyadhar Nagar Depot near Murlipura. But it has been forwarded to Sitapura Depot which is 32 Kms. far away from Murlipura.
                                      And the person-in-charge denied to return back to Vidyadhar Nagar Depot. While the address of delivery was clearly mentioned on Parcel.
                                      Lr No. - [protected].
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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