VRL Logistics / VRL Group Complaints & Reviews

Not receiving calls and closed office, no timing follow.
Booking tempo always return...

Hello, i was expecting a package ordered form Meerut to Osmanabad sent through VRL Logistics on 30th November. The consignment tracking number is - [protected].

I have been watching the tracking details, but there is no any movement since 1st dec. The package is held in delhi since then. I repeatedly called the vrl customer care on[protected].

They keep saying there vehicle loading, some said that there is...

Dear sir
we have been booking parcels from agra to vijayawada regularly with no of parcels on every time. for example
1. LR NO : [protected]
Total Charges while booing at agra : Rs.2104
total charge while delivery at vijayawada : Rs.2150 ( we taken On Autonagar only not even in Pantakaluva road branch)
unoffical hamali charges : Rs.150
2. [protected]
bill amount : Rs.1822
bill paid...

My consignment no [protected], when I received then I found one box package was cut, I ask them for weight, but they tell me they have no such facility. When I weigh it in my home I found 1.3kg material was stolen....

My billty no. Is [protected].
Parcel received by client date24/11/2021
And product was totally damaged...

Worst staff ever. No one talks properly and workers dont handle items with care.also they charge extra charges than your bill amount and provide u seperate printed bill which actually should not be accepted.
They charge hamal charges twice and for no sense they add miscellaneous charges to it. Looking forward to file complaint on them.

Vitthalwadi, narayanguda, hyderabad branch....

Consignment / LR no: 32995512.
The parcel has been sent from Bagalkot, Karnataka to Bangalore, Karnataka on 17/11/2021.

Today its 22/11/2021, till now I have not received the parcel.
My father Approached VRL office in Bagalkot, they gave delivery person ph no: Suresh - [protected].

When called to this number there is no proper response & he disconnected the call. Most of the times this number...

Sir,
Parcel should have been unloaded at Vidyadhar Nagar Depot near Murlipura. But it has been forwarded to Sitapura Depot which is 32 Kms. far away from Murlipura.
And the person-in-charge denied to return back to Vidyadhar Nagar Depot. While the address of delivery was clearly mentioned on Parcel.
Lr No. - [protected]....

Hi I'm traveling from belgavi to Bangalore at present and it's a night journey whole the journey there is big family and there sort of big kids making loud noises and screaming laughing aloud it's almost 11.30 night I've beared till now I've told the driver n assistant also but they did not control not able to sleep I've got an important meeting tomorrow and also there are age old persons wanting to take a nap but not possible cos of this...

LR No.[protected] Booked on[protected] at Bhiwandi to Hyderabad Cherlapally is missing. we have called your Hyderabad TPT also but no body knows where is the consignment. we need that material immediately other wise our company's production will halt because of that. Please do something so that we receive the consignment on Monday[protected]....

I have booked a parcel from Sambalpur to Mancherial on 11.11.2021 with consignment number of [protected]. It has reached Hyderabad TPT on 15.11.2021, 9.22am. Still it is not moved from Hyderabad. There is no response for phone calls. Kindly deliver the material as it is most urgent.

Regards
R.Thirumoorthi
[protected]...

Dear sir
This Dattatrey from Gulbarga I.went to your logistics at Gulbarga Gunj for picking up a parcel the employee named Sharanbasappa was there it was lunch time he said .Up to what time I asked he said go outside read Board instead saying lunch time is up to 3 Pm etc then he started shouting don't u understand go and read the notice board outside like that again and again saying please notice this kind of behavior from your employee...

I have sent my parcel (40 kg) from Vijayawada to Delhi kirti nagar on 10-Nov-2021. As per the VRL logistics portal my product is at the same location since it reached Hyderabad (11-Nov-2021). I have called multiple times to the local logistics staff to enquire about the delay/ parcel being at the same place for 10 days and unsatisfied with the response from the staff and evading their responsibility to find out the parcel and let me know...

As you VAPI branch employ are too much rude behave to my driver when he booked materials, as he reach on your transport godown at 7 pm, he request him sir as for traffic he is late but you employ say him my hair is white as seen as same traffic and our all employ are gone home and sleep, come tomorrow and take LR copy, as you say at this time diesel price is very high he will go another time who give him price, And as you business time show...

Ordered on 26th October from Bengaluru, still didn't receive the package, not picking up a call...

We put our delivery item on this Nov. 15th but still we are not getting our item...
from lack of your delivery service we lost our business coustomer s and money... mainly we lost our trust and defamation...
We tired to called VRL coustomer care and they giving silly reasons for their mistakes...
Please respectively solve this problem otherwise we takes a further move......

We have sent 6 boxes to our Buyer Lakshmi Card clothing vide LR No [protected] dtd 9.10.2021 to VRL Coimbatore godown

But the buyer is saying that VRL has only 5 packages and one box has gone missing???

Kindly arrange to clear the issue at the earliest

Thnx
Bipul
[protected]
Electroweld Industries...

Please refer LR No. [protected]
Consignment is booked from Chennai to Gurgaon
online tracking shows its is reached Gurgaon on 15.11.21
Still the said consignment is NOT DELIVERED to us.
Unable to speak to any person in VRL Logistics because all the numbers are INVALID.
We need the package very urgently.
Please take necessary steps to get the consignment delivered to us today without fail...

Consignment of total 2 nags, one still untraceable and VRL staff not giving us the concrete answer. Till when this issue is going to drag, it is unclear. No TAT, no deadline given. Pathetic service, a real nightmare. At least they can tell us they have lost it, so that we can file for compensation or settlement....

The parcel booked on 6-nov-21, LRNO : [protected] from madurai to Yanam, pondicherry .
But till date its not delivered by VRL....