VRL Logistics / VRL Group Complaints & Reviews

Dear Team,

In vijayapur Karnataka parcel box office employee name : shivanand he is not behaving properly he should know that we are paying the money to you he is not doing any favour for us kindly take immediate action on him and teach him how to behave with customer.

Sep 18, 2021

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Address: Old delhi road, Dankuni

Dear sir this mitul shah from shaswat incense products pvt ltd we have booked matrial from ahmedabad to kolkata seal pack matrial was broken nd also we have said to vrl brach kolkata didi not get any reply before 5 month we have face problem in machine which they have broken whole woodan box pls avoid this service for long run thanks

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Address: 12 Vrl house , Kenchanahalli, Kengeri satellite town , bengaluru-560098

I was contacted by Vrl agent for package delivery. His name is Ravindra Kumar. He packed 10 boxes of my kitchen items at bengaluru and gave Vrl bill via WhatsApp. After which I paid him 50% payment. The delivery was supposed to happen to Lingsugur, Karnataka on 8th of august. Till now no delivery Andes he is not picking the call. Please help goods were worth 20k rupees.

I have paid him via net banking

His number: +[protected]

+2 photos

Sep 29, 2021

Complaint marked as Resolved

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Aug 13, 2021

Updated by Maheshpatil1583 Complaintee mobile number : [protected]

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We find the above said lr no bundle was missed by your company, we have already given complaint at madurai vrl logistics no : 47, cmr road balarengapuram, madurai - 625009
also we have given claim settlement letter-1 dated on 29-03-21
and claim letter-2, dated on 31-07-21 .
The value of missed bundle is rs 15, 761, for inv no:2207 dt.30-01-21 and freight paid rs 740 .
The total value of our claim is rs 16, 501/- only.
Several times we have approached to your above address, the manager mr.Pandi and c-godown manager mr.Saravanan ignored our complaint, havent taken any response .
Kindly, settle our claim immediately and do the needful .
Regards,
sowndarya traders,
57 a, navabathkana street,
madurai-625001
cell:[protected]
phone:[protected]
and we attach our letter.

+1 photos

Sep 17, 2021

Complaint marked as Resolved

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Address: Gajuwaka (vizag)

Krishna digi creations
Wed, 4 Aug, 17:04 (7 days ago)
to vsgw

I have booked a consignment from GAJUWAKA (VISAKHAPATNAM) to BARODA(POR) WIT LR NO [protected] DT:10-07-21 but the consignment didnt reach the destination till now i:e[protected] while checking the status its regularly showing the consignment inward at pune and left over at pune from a long time .
I request you to look into the matter and make sure the consignment reaches the desired destination or return back to the sender

thank you

I have even mailed you officially but no response is recieved from your side.

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Address: Sadashivpet, Sangareddy

Dear Sir/Madam,
There is worst experience with VRL. LR no.[protected] dtd 04-08/2021
Booked material from Vasai on 4-08-21. to Hyd Pattancheru door delivery
Material loaded on[protected].
Booked to Hyderabad pattancheru and reached to pattancheru on[protected] am.
as on 11-08-21 delivery is not done.
Material is sending for our usage purpose and not for time pass. Material delivery is very worst in VRL, we think about another transported.
From Mumbai to Pattancheru taking 8 days is is not acceptable.
Pls do the needful

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Address: Kheda

Kheda vtl logistic
My pick point is kheda vrl and the send to narol and after
I ask the are told pick up to narol and kheda to narol is 20km . Who will give transportation charges
And the superior activities are not good please action on that thanks

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I had booked a ticket for 2 from Hubli to Bangalore on Ramdurg-Bangalore sleeper bus. I was surprised to see my seats were allocated to others till Hubli. The other passengers got down at Hubli. After this at least my expectation was that the seats will be sanitized. When asked nobody even cared to losten to my concern. I book VRL thinking it is safe in every way. But after this incident I am thinking its just a hype and VRL is not bothered about passenger safety. At least somebody would have listened to my genuine concern. Very bad service.

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Address: Vrl Jodhpur

I Received My Parcel Torn And Then Also Sealed By White Tape In My Parcel, there were 100 Pcs. of Health Product but I only received 91 Pcs..
Contact Number:- [protected] When Booked Parcel Weight Was 45Kg When Received Parcel Weight is only 43.45 Kg

+4 photos

Sep 13, 2021

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Address: Mahuva 364290

I always use VRL for my business but since 2 times my all material comes with tampered and handled very badly like anything.

LR no: [protected]

Booking date: 02/08/2021
From Mubai Vashi (MMBVH)
To Mahuva (GJ-MHV)

Total damage boxes I received at mahuva.

+3 photos

Sep 17, 2021

Complaint marked as Resolved

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Address: Hyderabad

My family recently encountered a fraudulent company purporting to be VRL Movers and Packers, through a website (http://www.vrl-mover.com) that was similar to the original website. We handed over our car to these people, after packing it with valuable possessions, as we were shifting from Manipal, Karnataka to Guwahati, Assam.
These people demanded 30, 000 rupees full payment before accepting the car.
Later, after taking the car, they asked for 30, 000 rupees more in the name of insurance.

One month passed. July 2nd to August 2nd, 2021.
These people rarely picked up the phone when we called.
Later, we found out they had allegedly handed over the car to a third party.
The third party dropped the car off in Hyderabad, fearing police involvement.
When we got the car, we found that all the valuable items had been stolen.

Sep 18, 2021

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Address: Dheeran safe tech , trichy

Consignment NO : [protected]

Last two day above mentioned consignment stuck in Bangalore. This consignment urgent one please shift immediately.

Thank you

Dheeran safe tech
Trichy
+91 [protected]

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Address: plot no 1513 sector 82

[protected] unable to track the consignment as the status is not clear on online tracking as per gps the vehicle has not moved for past 3 days
so it seems true picture is not reflected of material delivery

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Address: Manipal, Karnataka, India

I had been to VRL logistics office at Manipal, Udupi, Karnataka.
I am from USA and had some luggage to be moved to Bangalore.
I had been to the office for the same.

No one bothered to look at my face or answer my queries. It was a higly unprofessional way to handle a customer.
The name of the person was Mr Arun Kudva
I request the authorities to teach him and his team some basic manners.

I also want the updates on the action taken.
Seeing this behavior I shall not recommend anyone to use the VRL service especially from Manipal.

Sep 16, 2021

Complaint marked as Resolved

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Address: Karnal and Ambala

Dear sir,
I'm syed Asghar Ali proprietor of Health care distributor.My maximum Medicine stock supply through by VRL transport only because you are punctual supply on time but last two time my consignment not reached Hyderabad at time like to share you both LR number with booking date and i will give you Lr copy in attachment also kindly check.
My first consignment LR no...[protected] booked from karnal to Hyderabad on 21/7/2021...

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From: INDRIYA Engineering
Date: Sat, 7 Aug 2021, 13:23
Subject: Re: URGENT: LRNO : [protected] - Re: SHIPING ADDRESS CHANGE PLS
To: Mahadev Steel Industries
Cc:, , ,

Dear sir,

Request for change of shipping address

LRNO : [protected]

Correct Delivery Address:
M-[protected]
INDRIYA ENGINEERING PVT LTD
C/o Kargwal Construction Pvt...

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Address: The imperial anekal chandpura main road near kamasandra agrahara busstop bangalore-562106

Date of the Incident : 6 August 2021
Customer Number : [protected], [protected]

I am Writing this Letter About The bad Condition of Construction Equipment Model Number FVR600 ( Double Drum Roller Walk Behind) i Received my Product very very Bad Damaged Condition I am not Satisfaction Of your Service And Refund my Money Or Give Me the Repairing Cost of My Material.

+10 photos

Sep 9, 2021

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Address: Adilakshmi power Tools one twon

VRL staff not responsibility
answer bad

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Address: Meerut

Dear Sir,
My client book material from Patiala to Meerut which I collected on 13-07-21. my client booked 03 packages.
Meerut branch office delivered me 02 packages out of 03.
01 was short they informed me that short packages laying down at delhi
and assured to deliver with 2-3 days.
i have done many times contact to them to collect but all time pushed it 2 to 3 days. they are making lame excuse day by day.

you are requested to resolve as early as possible.

DOCKET NO.[protected]
RECEIPT NO. [protected]

Thanks & Regards
Pawan Sharma
Prem Engineers,
Meerut
Cell: [protected] / [protected]

Sep 5, 2021

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Address: VRL Logistics, Rama Road, Himalayan Drugs, Block C, Zakhira, New Delhi

I have dispatched a material with 4 boxes to Hyderabad through VRL logistics ltd. Delhi Community Centre on[protected]. But only 3 boxes are received in Hyderabad, 1 box is misplaced. I went at delhi VRL site and they gave me a Mobile no. and told me this is customer care no. talk to them, but this no. has not been picking up and even Delhi VRL also not picking up my phone. I have paid already to VRL and having dispatch slip also, how they...

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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 26

Employee not speaking properly

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Thef

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No delivery of package

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Regarding missing of bundle lrno:1033543393 dt.2/2/21

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Missing consignment

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Delay of Booking and delivery of materials

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Change the address them self

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Bus seat was not sanitized was used by others

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9 Pcs Missing

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Material handled very badly and all boxes are tampered

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Theft

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Consignment stuck

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No update on material

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Unprofessional Behavior

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Consignment not reached on time

Delivery to wrong address

Walk Behind Roller Double Drum

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Stop not responsibility

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One Packages Missing

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Complaining for misplacing my material

VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

VRL Logistics / VRL Group reviews & complaints page 26

Employee not speaking properly

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Thef

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No delivery of package

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Regarding missing of bundle lrno:1033543393 dt.2/2/21

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Missing consignment

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Delay of Booking and delivery of materials

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Change the address them self

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Bus seat was not sanitized was used by others

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9 Pcs Missing

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Material handled very badly and all boxes are tampered

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Theft

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Consignment stuck

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No update on material

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Unprofessional Behavior

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Consignment not reached on time

Delivery to wrong address

Walk Behind Roller Double Drum

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Stop not responsibility

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One Packages Missing

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Complaining for misplacing my material

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