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Updated: Feb 11, 2026
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VRL Logistics / VRL Group reviews & complaints page 26

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S
Sohanlal Bishnoi
Aug 25, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Vrl peeniya Bangalore staff is very lose. The are not responding to customer properly
Sep 26, 2021
Complaint marked as Resolved 
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    k.m.sathish kumar kms
    Aug 25, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    I booked 2 bora from howrah to trichy they charging cost is 4450 for 2bora same before 2month i booked 2bora from metiaburz to trichy the cost is 2300 only
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      S
      samiksha naik
      Aug 25, 2021
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      Very pathetic service in Sirsi office.
      Have not received any message or call from vrl office about the order reached to the office. Even i have tracked using ID but it was showing as order is in transit. For there technical issue they charged me ₹400 extra . I got call from vrl before 2days and they said they had got the parcel a month ago. Its a cheap trick from such a big company

      They never bothered to help. They will ask you cash extra for loading. They told that these are market labour not our.

      Sirsi-581402
      Tracking Id -[protected]
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        P
        PUNITH DEVADIGA
        Aug 24, 2021
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        Address: Banglore

        Dear Team,

        Have booked 11:30 pm bus today from RedBus ( 24th Aug 2021 ) But VRL Have Taken it 9:30 Pm ... Its Completly Wrong as their 9:30 Bus Not Full so they have cancelled my 11:30 pm Bus

        Am No ware near to Location of boarding as well ...

        Now its Not cancellable ..Please Refund me money on immediate action .
        else I would complain to higher authorities
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          Libertykids
          Aug 24, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Address: Haveri

          LR NO [protected] booked from Bangalore to Haveri on 17/08/2021 has not yet been delivered. The working condition is too poor. Earlier LR NO [protected] was delivered to me after one month, it was wrongly delivered to another party and after several calls people here handed over to me. I tried complaining the same to Hubli ur complaints number but he didn't accept it and gave me back Haveri number and said all ur complaints will be handled by him
          I feel pity that I have dealt with you'll
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            M
            Messiah
            Aug 24, 2021
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            Address: chennai

            I gave my company materials almost 700kg and Prefer VRL Shippment from chennai to Kerala. Beginning he gave wrong LLR to me mentioned wrong destination after, He commited me your materials will reach kerala within 3 to 4 days maximum. Now 5 days passed, Still materials not reach to customer hand. Worst Service. Nobody pick up my call from Kerala Branch VRL Logistics Executive person . Very Worst Service. Wrong Commitment. But Shipping charges however we need to pay..
            Sep 25, 2021
            Complaint marked as Resolved 
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              S
              Shanu17
              Aug 19, 2021
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              Address: Vrl logistics limited vijayanand travels maruti mundka delhi

              Roodly behaviour and refusing to booking the parcel in delhi mundka branch.
              Every time they behave like this .
              I booked many parcels in a week every time they behave very roodly.
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                S
                shaping
                Aug 19, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                Address: 651/A BLOCK O , 2ND FLOOR , NEW ALIPORE , KOLKATA

                Dear Sir / madam,
                My consignment from vizag to kolkata whose LR no. is [protected] date 12/8/21 which should be delivered to my address but i received a call from vrl logistics branch taratala kolkata, they will not deliver my consignment and are also asking for advance payment online.
                but i think it should be delivered to my address .

                kindly look into this matter and deliver my consignment as soon as possible.
                thanks
                shaping mines & minerals pvt ltd
                kolkata
                [protected]
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                  Gaurav Sanjivani Technicals
                  Aug 19, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: 4/8 SHRI KRISHNA VIHAR COLONY, UTHRATHIA, RAEBARELI ROAD,

                  Dear Sir,

                  The bilty No.- [protected] of medical good send from Kolkata on[protected] had not reached to Lucknow till to date[protected]

                  The packages are lying in Kanpur since[protected] and is not send by them. We had been calling transport office of VRL but no action taken till now.

                  These are medical oxygen good and are urgently required for giving oxygen to the critical patients.

                  We request you to take action urgently and get the goods delivered urgently and take action against the person responsible for such undue delay without any reason.

                  Please do intimate us the reason for delay and action taken against the responsible person

                  Awaiting your urgent action and reply

                  Thank you
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                    P
                    Priyadarshan S
                    Aug 18, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    Address: Vrl logistics , elkhill road ,davisdale , Ooty 643001
                    Website: Vrlgroup.in

                    Tracking id: [protected].

                    The item is not delivered yet. When asked the courier office they say that they don't have the item inspite the tracking showing that it reached their office.
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                      M
                      MARUTI TRADERS
                      Aug 18, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Address: A 304 City Center, Idgaha Circle , Near Prem Darwaza

                      [protected] plz check this concinement, I have booked 12 parcel to Vijayawada & it is showing less in online tracking
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                        A
                        Ankush Sarda
                        from Bhusawal, Maharashtra
                        Aug 18, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: 392 Shivaji road kolhapur

                        My lr number [protected] from Solapur to kolhapur booked on 9.8.21. it's dumped into your kolhapur godown from 11.8.21. and not delivered to me.
                        When I call n enquire about the goods they say all our drivers are gone and we do not have the vehicles to deliver. So we have dumped your goods. Ridiculous service from vrl.
                        Please solve this issue as soon as possible.
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          R
                          Rahul udapure
                          Aug 18, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          My LR no. [protected]
                          Rahul udapure
                          Not deliver my order in 12days not response from transport hub
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                            S
                            Shivanand Warad
                            Aug 17, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: CV Raman Nagar Bangalore

                            CV Raman Nagar branch person is not responding properly and not picking the call and short shipment received from VRL nelamangala to CV Raman Nagar, We have the contact person no:[protected] and don't know the name

                            Below are the docket no and we need today itself delivery and person is playing with us and picking the call

                            1) [protected]
                            2) [protected]
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                              S
                              Sk Abdul Rahiman
                              Aug 17, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: Guntur
                              Website: Complint

                              Im pype trydars company my mettal booking in faredabad in[protected]
                              Lr no [protected]/3
                              3 bandle fright charge is high 2606 rs
                              Why fright charges high
                              Vrl Guntur delivery office is not delevery le is ordinary
                              Plz fright charges less me delivery
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                                Hegden064
                                Aug 17, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Address: Siddapur Uttara Kannada

                                Siddapur Uttara Kannada pin581355
                                ..I need to know about office timings and also staffs not responding properly. And do not receiving calls also. .. pls warn them. And give good service to our siddapur people also. . it's my huble request .. I think VRL is good compony so will solve this problem quickly ..
                                Thanking you sir / mam
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                                  C
                                  Chvm1
                                  Aug 17, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Address: VRL Cargo packers and movers, Shop no. 06, Near Bata showroom, Begumpet, Secunderabad, 501402

                                  I have utilised VRL service for shifting of lauggage from Hyderabad to Bangalore on 24 Jun 2021. Total amount was Rs. 35850/-. Initial advance of Rs. 2000/- has paid. While submitting invoice No. INV-0158, Dated: 24 Jun 2021, the amount was stated as Rs. 35850/- which was paid by me. The advance of Rs. 2000/- is to be returned to me, which was promised by your executive that the amount will be returned within 2 days. Inspite of my repeat requests, the same is still not returned. We do not expect such poor response from your office. Please do needful immediately.

                                  Regards
                                  Ch Viswanadham
                                  [protected]
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                                    vardhamanspices
                                    Aug 17, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Address: Panvel

                                    Date:[protected], LR No. [protected].
                                    Booking made from Kalamboli to Noida.
                                    Goods received was not at all in proper condition, Bags were torn and also material has been short. We do reqular business with VRL. But face this type of complaints quite frequently in past couple of months. This is the 1st time we thought of complaining to u. Request u to please help this resolve and improve in working.
                                    Sep 18, 2021
                                    Complaint marked as Resolved 
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                                      npexport.ind
                                      Aug 16, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      VRL is loosing its credibility day by day . I m travelling Nagpur pune on 15th aug 2021 first there is delay of time in reaching second after reaching pune we have to change our bus to reach Chinchwad though there is no breakdown of bus . 8:30 am was the time mention to reach pune but it’s 9 am and still we are struggling to reach destination in bus .
                                      Neeraj patil
                                      [protected]
                                      Travelling Nagpur to pune
                                      15aug 2021
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                                        Aishsal
                                        Aug 15, 2021
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
                                        Resolved
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                                        Resolved

                                        Dear Team,

                                        In vijayapur Karnataka parcel box office employee name : shivanand he is not behaving properly he should know that we are paying the money to you he is not doing any favour for us kindly take immediate action on him and teach him how to behave with customer.
                                        Sep 18, 2021
                                        Complaint marked as Resolved 
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