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VRL Logistics / VRL Group Complaints & Reviews

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Updated: Nov 6, 2025
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VRL Logistics / VRL Group reviews & complaints page 27

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K
K k samal
Aug 3, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Address: Malda West Bengal

VRL logistics very poor quality service. I booked bike 19th July delivered 3Aug. My LR NO -[protected] . Bike fully damaged cage packing not properly, inside cage bike rooted how??? Because vrl service and his employees fully nonsense don't know how packing in cage, I complain every social media and youtub twiter also. Who response damaged in my bake. I can't believe vrl logistics take limka award. I paid RS 14000.00 to vrl. I want refund
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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    K k samal
    Aug 3, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: Malda West Bengal
    Website: Malda West Bengal

    I am booking bike 19th july delivered 3rd Aug, cag packing not properly, bike packing not properly, loading unloading not properly fully damaged my bike. Vrl person not response. My LRNo [protected] . How conditions delivered see photos and vedio
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      Daiwik Choudhary
      Aug 2, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: Jalandhar

      Sir I have problems to leak my bill copy or other part book material under weight jalandhar city
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        Infisol Energy
        Aug 2, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: aurungabad

        LR NO. [protected] One Box is missing still it is not found.
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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          Imran9989
          Aug 1, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Address: Hindupur 515201

          Check where our parcel is not received yet and tell LR Number [protected]
          Surat to Hindupur 515201
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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            saibabu pallantla
            Jul 31, 2021
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            Address: West Godavari

            Demand hamali charge at the time of delivery which is paid including transportation charge
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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              Md Suleman1992
              Jul 31, 2021
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Drive not stop any point for break for eat and drink and washroom in any hotel he take new and worst route whe I ask why you take new route he told Andra border police take him 5000rupes I did not get vrl don't have all india permits and on the middle of journey bus has problem night 2.45 am vrl not able to arrange any other bus to carry passengers. Bus no KA25 AA 5266
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                Md Suleman1992
                Jul 31, 2021
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                Address: Hyderabad to bijapur karnataka

                My life worst journey with KA 25 AA 5266 Not not to and hotel hole journey take worst route and give nonsense reason why he take new route he told border police take him 5000 rules
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                  pateltractors
                  Jul 29, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: Yogiraj hospital, dindori road khairy PATEL TRACTORS mandla

                  Our lr had 7 nag parcel in this [protected] in which 6 nag has been received 1 nag is missing please find that parcel and cast to reach.

                  PATEL TRACTORS MANDLA.
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                    purchase1
                    Jul 29, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    We had dispatched material 22days ago from Mumbai to Coimbatore, but one package was missing at the time of delivery, but still it is not delivered.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      mnsaikrishna7
                      Jul 27, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Address: Travelling from Humnabad to Bangalore

                      Today 27th July 2021bus number KA25D1116. I've noticed that VRL bus driver violating COVID19 rules. Allowing illegal passenger in VRL bus taking money from them which may cause VRL reputation damage. I sincerely request VRL authorities to start an investigation on this.

                      Regards,
                      Saikrishna
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      I was traveling from Humnabad to Bangalore in this bus on 27th July 2021 (KA25D1116)
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                        Sonushah
                        Jul 27, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: HR INDUSTRIES ,Titan road mohabbewala Dehradun

                        Sir, you yourself will be a branded and good company but have not seen such a poor transport service, even after calling continuously for the last 2 days, Delhi, Calcutta, Dehradun and any phone no received by you is not received due to lack in your service. shows. If you do not pay attention to this matter in time, then your company will be a thing of the past.
                        Shah alam
                        [protected]
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                          Santosh Hubli
                          Jul 26, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Address: Bagalkot

                          On 25/07/21 my friend did well packed with soft fome in box. And did courier[protected] from Bagalkot to Banglore ..the material was complete desktop like monitor, cpu, keyboard, mouse and I received the material on 26th afternoon around 1PM, and when I opened and saw the material .I got to know that ..my LG monitor display damaged and CPU metal edge got damaged with 2 dent & scratchs and I called to the VRL delivery man ..he asked photos so he can talk with his team and I am really disappointed in VRL service ...
                          +1 photos
                          Aug 28, 2021
                          Complaint marked as Resolved 
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          @Raghavendra Kulkarni
                          Sir I talked with Mr. Pujari from Bagalkot branch he is not talking any action ..just simply he is giving me a number of Shalini" banglore branch " then I called her after so many calls ..she replied and talked with Me about the issue .. then she said her Manager Mr .Mantesh is on leave ..so he will return on Friday .. I will inform to manager and he will discuss with u, Shalini said this to me.
                          So I will talk to Manager ... If he not give solution ... Then I will take action against this people through law
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                            Viper202
                            Jul 26, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            I have transported a Sofa cum bed via Lr Number - [protected] from Kirti Nagar Delhi to Ahmednagar through VRL Logistics...the item when it was received was damaged quite a lot wherein the wood had completely broken from one side, the mattress had been eaten by rats and there were scratches all over the new furniture item...this company is completely irresponsible and they need pay damages for my furniture
                            +3 photos
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                            Jul 27, 2021
                            Updated by Viper202                             Your delivery branch is to be blamed for the rats eating up the mattress as they did not give delivery on Saturday and Sunday keeping the item in a filthy godown...
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                            No such thing... furniture was brought in from the delivery branch correctly in a truck as single item...and how can delivery branch can say that product was delivered in OK condition when the package was not opened there...it had been opened at the house...very unprofessional behaviour
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                              Arul,02
                              Jul 26, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: Vrl prayagraj, khuladabad, kaladanda

                              One of the employee Mr. X...[protected] Of vrl prayagraj branch, he got my token amount via google pay dated 14 july 2021, but due to worst response i have cancelled the order, still he didn't repay my token amount, and he is talking badly to the customers.
                              I need my token amount back.
                              +2 photos
                              Sep 2, 2021
                              Complaint marked as Resolved 
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                Pramod Pallewad
                                Jul 24, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Address: Wakad hinjewadi bridge, pune

                                Yesterday i travelled from pune wakad hinjewadi to Bidar, at Boarding point Sachin travels VRl office at wakad Hinjewadi bridge the operator took 500 rs from me beacuse i dont have RTPCT test done in last 72 hrs although i have taken my first dose of vacine.
                                He asked me to give 500 rs i will give you fake RTPCR report and you can travel otherwise i want allow you to enter in to travels. After taking 500 rs from me he has not provided me any certificate or no one asked for any RTPCR test in journey.
                                This was not expected from VRL brand, i want my 500 rs back and you should punish that guy, he is doing this with other passengers as well. You should take strict action against him.
                                I wont travel in VRL any more in future due to this incident.
                                If you need more info you can call me on [protected].
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  Salma Rizu
                                  Jul 21, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  My parcel is missing.. Tracking number
                                  [protected]..
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                    rd auto
                                    Jul 21, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Address: pimpri

                                    Very bad experience with this service we had couriered material but during transport it has been damaged badly and whole box wet in rain, bz of it customer not ready to accept material and that
                                    material is high rated, poor service not even customer support
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                    Jul 26, 2021
                                    Updated by rd auto                                     Dear VRL team,

                                    we had already uploaded phots of material, water got into box and its quit compute system machine in transit your courier partner didn't maintain proper box that bz machine has out of order, now customer not ready to accept.

                                    its our request kindly solve this case soon or pay material charges
                                    Jul 26, 2021
                                    Updated by rd auto                                     other wise we will take serious Action against you
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                                      rd auto
                                      Jul 20, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      Address: Excellence hyundai,pimpri-411018

                                      Very bad experience with this service we had couriered material but during transport it has been damaged badly and whole box wet in rain, bz of it customer not ready to accept material and that material is high rated, poor service not even customer support.
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                        Thiru1979
                                        Jul 20, 2021
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
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                                        Re: LR No.1049947684 . Goods damaged in transit.

                                        Dear Sir/Ma'am... I have sent an email regarding the above mentioned LR number on the 8th of July. My client in Ahmedabad was visited by Mr. Pravin Kumar but until now there has been no offer of a solution to my complaint. Please do the needful at the earliest.
                                        Thank you
                                        Thirumoorty.P...
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