VRL Logistics / VRL Group Complaints & Reviews

Address: Mundka

Very bad behaviour all staff

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Address: Madikeri. 571201

[protected] is my tracking ID. As per the tracking details today morning I could see the consignment at my nearest destination Madikeri which is 30km far away from my home. After I travelled towards logistics they denied to give me the delivery and also there was a rude behaviour by the executive saying "That if you want the consignment you yourself has to unload and take it" this is not fare. Unloading 45kg order by a customer. This didn't happened anywhere till now. As per my knowledge this is the first time I am seeing a executive saying a customer to unload. There after again he demanded for the ID card. For that again I need to travel back 30km to my home and take the order. It costed me more than 1k.
So, I am moving towards media and consumer court for the justice.

Aug 21, 2021

Complaint marked as Resolved

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Address: Shop 24 Shahid Smarak Complex G.e Road

I book goods from coimbatore on 30.06.2021 to raipur i get goods on 10/07/2021 but goods have been exchange .My material went to kolkatta please resolve my problem

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Jul 17, 2021

my l.r no-[protected]

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Dharani pharmaceutical
Adilabad
504001 telangana

Hear vrl they are not accepting cheque below 10000/- bill value they are telling this is the rule of company we won’t accept cheque below 10000 value
Is this is the service we get through vrl
So we will swift our services to other transport

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Its for Kerala kollam location but even after 06 days its not delivered. On tracking page its still showing in salem Hub that too updated on 13 July. Pls expedite delivery

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Address: R.K.Enterprise. Unit no. 2, Hiren industrial estate, Mogul lane Mahim West, Mumbai - 400016. 8779818208

The service of VRL Transport is pathetic. We had booked 6 nos of parcel. Weight 80 kg. In LR receipt they have mentioned weight 250 kg which is inappropriate, and they h've charged such a huge amount just for 6 boxes which is 80 kg. While having telephonic conversation they said we charged according to the weight of the box. After booking the transport they h've charged according to the size of the box which is irrelevant. I'll recommend you all please never avail this service. i h've shared reference LR RECEIPT.

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Dec 17, 2021

Complaint marked as Resolved

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Address: NCM HUBLI KARNATAKA

Worst service
No proper communication
No response
Late Service

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The service in Vrl transport, clock tower nalgonda is too worse.

1. The person is taking more than one hour to give my bag.
2. The person is charging more money on top of transport bill
For eg. Bill - Rs.410, taking - Rs.500
3. The person is very rude and talking bad words. He is telling that i can tell to anyone and he is not bothered about it.
4. He is constantly telling to change the transport i dont know why

There are many problems apart from this but these are few which i need immediate action

This is not the first time i am facing the issue but now i lost the patience and giving the complaint.

Solve these issues ASAP otherwise it may lead to severe action.

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Consignment No: [protected] dated 05/07/2021.

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I am traveling right now on July 10th 2021 from Bangalore to Dharwad. I had booked Non AC bus as I can't withstand AC bus travelling. But even without informing, they got me into AC bus which is pathetic. How is VRL's service so pathetic? Also there is no washroom in Yashwanthpur VRL office where our pick up van dropped us 2 hours before our actual bus finally reached. What action do you really take from these complaints?...

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Address: N11/E-HUDCO,AURANGABAD

I got 1 box short from lr. No.[protected] dated:06/04/21. Today after 3 months i still didn't get that box even after contacting vrl office and godown here in aurangabad, maharashtra.

This is 3rd time, this happened. Boxes short from the lot should be delivered by time. Material like medicines have their expiry date, that shouldn't be kept for long. Injectables should be kept cool.

Please look in this matter.

Please check the material and contact on below mail.

[protected]@gmail.Com
no:[protected]/444

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Sir,
We did not get our material till now . No one is picking the phone, where is our product we don't know. Please deliver our product.

Material send from Chennai on[protected] till now no idea where the product is ?

LR no:- [protected] ( chennai to palarivattom )
Receiver Address : Novatrade Print solutions Pvt LTD
May first Road, Thammanam, Ernakulam-682032
Mob:- [protected]

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Address: Vellore

We had booked 3Nos of parcel, But we received only 2Nos. At Receiving Office no body responding properly..
My LR No.[protected].

Please do needful, Further details please contact.

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I am traveling to banglore on date 08.07.2021 in BusNo:KA25C5012
Sleeper coach upper class sheet 11 12, there is no window glass, , ,
Worst experience in VRL..
Full night i can't sleep ...
Full heavy Air coming inside ...

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Lr no. [protected] - phalgun fashion
lr no. [protected] - surya fabs
parcels being sent on[protected] & reached bellary on[protected]. Cc attached
but the person is saying to the party that he'll not deliver the goods & neither picking up the phone.
Numbers we tried contacting are [protected] & [protected]
please help us with it.
[protected] is my bellary party number
[protected] is my no. Yash distributor hubli

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Address: Bldg no 14 kswc bldg bamboo bazaar new sayyaji Rao road mysore 21

Way bill no [protected]
Booked before lockdown wen diesel rate not been hike and from u r office they had taken a storage and extra rent
So how it is the procedure of your rent

Minimum it will cost me at 450/- per bundle
For two bundles 950/-
But now u have taken 1900/-

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Aug 12, 2021

Complaint marked as Resolved

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I've been asking them since from past 5 days, ter is no proper reply and response too... It is clearly mentioned the office address on the parcel but they delivered to some were I told to pick it up and deliver to office no reply from any one... Very very disappointed...

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Address: Bangalore

I have sent courier on 30/06/2021 still my courier not yet reached

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Delivery Delayed LR No.[protected]
Shipment booked from GREATER NOIDA (U.P.) to PERUNDURAI
We had dispatch the goods on 28.06.21 and not yet delivered from past 9 days, Lot of pressure from customer to raise penalty.
As per Tracking on your website material is at Salem Tpt form 03.07.21.
Customer had sent their person to collect the material, but As VRL Salem No material is available.
We are getting the...

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Address: IVY's corner building,Kannanbathur, chengaloor,pin-680312,pudukadu, Thrissur, Kerala, Kannanbathur, pudukadu

LR no[protected]
This item not received pls arrange my consignment, comming to chennai dog food

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Aug 8, 2021

Complaint marked as Resolved

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Jul 07, 2021

Updated by ABC Traders Lrno [protected] item not received

VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 28

Behaviour

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I am complaining about rude behaviour by delivery executives at madikeri

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Wrong goods receive

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Payment cheque

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Delivery pending LR no 1034557273

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Sanitary napkin

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Late Delivery and no proper response

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Maintenance

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Delay in goods delivery

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Booked non AC bus but they forced me into AC bus

Inconvenience/complaint about delivery

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"Material Missing"

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Shortage of Parcel

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There is no window glass in my sleeper sheet

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Parcel not delivered neither the concerned person picking phone

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Extra rent charges and storage charge

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Complaining about no response and delay of parcel

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Last one week product not reached to station

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Delivery Delayed LR No.9010748482

LR no1035602175

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