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VRL Logistics / VRL Group Complaints & Reviews

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Updated: Feb 11, 2026
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252
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1013
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VRL Logistics / VRL Group reviews & complaints page 29

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H
Harin Gadewar
Jul 17, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Dharani pharmaceutical
Adilabad
504001 telangana

Hear vrl they are not accepting cheque below 10000/- bill value they are telling this is the rule of company we won’t accept cheque below 10000 value
Is this is the service we get through vrl
So we will swift our services to other transport
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    Prakash3fx
    Jul 16, 2021
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    Its for Kerala kollam location but even after 06 days its not delivered. On tracking page its still showing in salem Hub that too updated on 13 July. Pls expedite delivery
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      A
      ami care
      Jul 15, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
      Resolved
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      Resolved

      Address: R.K.Enterprise. Unit no. 2, Hiren industrial estate, Mogul lane Mahim West, Mumbai - 400016. 8779818208

      The service of VRL Transport is pathetic. We had booked 6 nos of parcel. Weight 80 kg. In LR receipt they have mentioned weight 250 kg which is inappropriate, and they h've charged such a huge amount just for 6 boxes which is 80 kg. While having telephonic conversation they said we charged according to the weight of the box. After booking the transport they h've charged according to the size of the box which is irrelevant. I'll recommend you all please never avail this service. i h've shared reference LR RECEIPT.
      Dec 17, 2021
      Complaint marked as Resolved 
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        A
        Aman Belamkar
        Jul 15, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: NCM HUBLI KARNATAKA

        Worst service
        No proper communication
        No response
        Late Service
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          S
          srikanth epuri
          Jul 14, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          The service in Vrl transport, clock tower nalgonda is too worse.

          1. The person is taking more than one hour to give my bag.
          2. The person is charging more money on top of transport bill
          For eg. Bill - Rs.410, taking - Rs.500
          3. The person is very rude and talking bad words. He is telling that i can tell to anyone and he is not bothered about it.
          4. He is constantly telling to change the transport i dont know why

          There are many problems apart from this but these are few which i need immediate action

          This is not the first time i am facing the issue but now i lost the patience and giving the complaint.

          Solve these issues ASAP otherwise it may lead to severe action.
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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            M
            MERLION LIFE SCIENCE PVT LTD
            Jul 14, 2021
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            Consignment No: [protected] dated 05/07/2021.
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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              G
              Generimart
              Jul 9, 2021
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Address: N11/E-HUDCO,AURANGABAD

              I got 1 box short from lr. No.[protected] dated:06/04/21. Today after 3 months i still didn't get that box even after contacting vrl office and godown here in aurangabad, maharashtra.

              This is 3rd time, this happened. Boxes short from the lot should be delivered by time. Material like medicines have their expiry date, that shouldn't be kept for long. Injectables should be kept cool.

              Please look in this matter.

              Please check the material and contact on below mail.

              [protected]@gmail.Com
              no:[protected]/444
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                N
                novatrade
                Jul 9, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                Sir,
                We did not get our material till now . No one is picking the phone, where is our product we don't know. Please deliver our product.

                Material send from Chennai on[protected] till now no idea where the product is ?

                LR no:- [protected] ( chennai to palarivattom )
                Receiver Address : Novatrade Print solutions Pvt LTD
                May first Road, Thammanam, Ernakulam-682032
                Mob:- [protected]
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                  A
                  Asthalaxmi Metal Corporation
                  Jul 9, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: Vellore

                  We had booked 3Nos of parcel, But we received only 2Nos. At Receiving Office no body responding properly..
                  My LR No.[protected].

                  Please do needful, Further details please contact.
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                    R
                    Raviraz6666
                    Jul 8, 2021
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                    I am traveling to banglore on date 08.07.2021 in BusNo:KA25C5012
                    Sleeper coach upper class sheet 11 12, there is no window glass, , ,
                    Worst experience in VRL..
                    Full night i can't sleep ...
                    Full heavy Air coming inside ...
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      Y
                      Yash distributor
                      Jul 8, 2021
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                      Lr no. [protected] - phalgun fashion
                      lr no. [protected] - surya fabs
                      parcels being sent on[protected] & reached bellary on[protected]. Cc attached
                      but the person is saying to the party that he'll not deliver the goods & neither picking up the phone.
                      Numbers we tried contacting are [protected] & [protected]
                      please help us with it.
                      [protected] is my bellary party number
                      [protected] is my no. Yash distributor hubli
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                        R
                        Ravi okhani
                        Jul 8, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
                        Resolved
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                        Resolved

                        Address: Bldg no 14 kswc bldg bamboo bazaar new sayyaji Rao road mysore 21

                        Way bill no [protected]
                        Booked before lockdown wen diesel rate not been hike and from u r office they had taken a storage and extra rent
                        So how it is the procedure of your rent

                        Minimum it will cost me at 450/- per bundle
                        For two bundles 950/-
                        But now u have taken 1900/-
                        +1 videos
                        Aug 12, 2021
                        Complaint marked as Resolved 
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                          D
                          Divya B S
                          Jul 8, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          I've been asking them since from past 5 days, ter is no proper reply and response too... It is clearly mentioned the office address on the parcel but they delivered to some were I told to pick it up and deliver to office no reply from any one... Very very disappointed...
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                            P
                            Pkthsr
                            Jul 7, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: Bangalore

                            I have sent courier on 30/06/2021 still my courier not yet reached
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              A
                              ABC Traders
                              Jul 7, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Resolved

                              Address: IVY's corner building,Kannanbathur, chengaloor,pin-680312,pudukadu, Thrissur, Kerala, Kannanbathur, pudukadu

                              LR no[protected]
                              This item not received pls arrange my consignment, comming to chennai dog food
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                              Jul 07, 2021
                              Updated by ABC Traders                               Lrno [protected] item not received

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                                S
                                Shabas9560
                                Jul 7, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                I am not received my parcel.
                                Applied for refund I am not getting that also .
                                You people are not responding to my call messages.
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  S
                                  sarcoma-2015
                                  Jul 7, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
                                  Resolved
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                                  Resolved

                                  Address: chandigarh

                                  List of damage and stolen goods
                                  1.srmoflox-m sush - 30 (24 damage, stolen-6)
                                  2.rycolbal bf - 5 box damage
                                  3.licbate cap - 10 box damage
                                  4.cirvinac sp- 10 box damage
                                  5.auxtial husk -30 box(damage-18, stolen-12)
                                  6.srmofloxplus cream - 10pcs damage

                                  total amount of damagr and stolen goods
                                  Rs.3280/-
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                  Jul 07, 2021
                                  Updated by sarcoma-2015                                   L.R.NO. [protected]
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                                    V
                                    vaibhav singh 1
                                    Jul 6, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Address: Infiniti retail limited Mumbai

                                    LR no [protected]
                                    Its for Kerala Trissur location but even after 11 days its not delivered. On tracking page its still showing in Bangalore Hub that too updated on 2nd July. Pls expedite delivery
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                      D
                                      Dhananjay k joshi
                                      Jul 6, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      I have sent one box parcel to VRL courier to GOKAK (Dist. Belgaum) on 29th June 2021 from VRL courier Vijarapur under consigment GC NO.
                                      31329092 PLEASE check up and let me know the status
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                        Tapasranjan123
                                        Jul 5, 2021
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
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                                        Address: Bangalore

                                        From MUDHOL to Bangalore false promises made for reserve seat.

                                        Disappointed by the worst kind of service
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