Claimed

VRL Logistics / VRL Group Complaints & Reviews

1
Updated: Nov 6, 2025
Complaints 1262
Resolved
252
Unresolved
1010
Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

VRL Logistics / VRL Group reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shabas9560
Jul 7, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
Report
Copy

I am not received my parcel.
Applied for refund I am not getting that also .
You people are not responding to my call messages.
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sarcoma-2015
    Jul 7, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
    Resolved
    Report
    Copy
    Resolved

    Address: chandigarh

    List of damage and stolen goods
    1.srmoflox-m sush - 30 (24 damage, stolen-6)
    2.rycolbal bf - 5 box damage
    3.licbate cap - 10 box damage
    4.cirvinac sp- 10 box damage
    5.auxtial husk -30 box(damage-18, stolen-12)
    6.srmofloxplus cream - 10pcs damage

    total amount of damagr and stolen goods
    Rs.3280/-
    +4 photos
    Aug 10, 2021
    Complaint marked as Resolved 
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
    Jul 07, 2021
    Updated by sarcoma-2015
    L.R.NO. [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vaibhav singh 1
      Jul 6, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
      Report
      Copy

      Address: Infiniti retail limited Mumbai

      LR no [protected]
      Its for Kerala Trissur location but even after 11 days its not delivered. On tracking page its still showing in Bangalore Hub that too updated on 2nd July. Pls expedite delivery
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dhananjay k joshi
        Jul 6, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
        Report
        Copy

        I have sent one box parcel to VRL courier to GOKAK (Dist. Belgaum) on 29th June 2021 from VRL courier Vijarapur under consigment GC NO.
        31329092 PLEASE check up and let me know the status
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tapasranjan123
          Jul 5, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
          Report
          Copy

          Address: Bangalore

          From MUDHOL to Bangalore false promises made for reserve seat.

          Disappointed by the worst kind of service
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            lakshmisha iyengar
            Jul 5, 2021
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
            Report
            Copy

            My parcel no ([protected]) which was booked in Hyderabad on 28.6.21 is not yet delivered to Mysore I called [protected] he told your parcel is lost please help to get my parcel
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              satyanarayana prasad komaragiri
              Jul 4, 2021
              Report
              Copy

              Address: Rajamahendravaram

              On 3rd July, it was shown that consignment was loaded on 2nd July 11 pm and some odd hours. But again on 4th July it was shown that consignment was loaded today 6 am and odd hors. How it is possible.
              What exact position of my consignment number [protected] to rajamahendravaram from Bangalore.
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sushma kharvi
                Jul 3, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
                Resolved
                Report
                Copy
                Resolved

                Address: Bangalore Branch

                This is worst service i ever found, You will take nearly 5 days to deliver the item with in Karnataka, Nobody will ready to answer customers call. Very Poor service. Hopeless delivery. Useless tracking websites, Irresponsible Staffs.
                Aug 6, 2021
                Complaint marked as Resolved 
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Murali101296
                  Jul 2, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
                  Report
                  Copy

                  Address: NH 17, Bangra, Kulur, Mangalore - 575013 (Near Arvind Motors)

                  Item delayed about 3 days.Even after reaching the Godown there taking almost 2 days to unload the item.
                  Its already .

                  Taking too much time for giving silly reasons.

                  Item got dispatched on 26/06/2021 from vapi to Mangalore

                  Vrl godown location.
                  NH 17, Bangra, Kulur, Mangalore - 575013 (Near Arvind Motors)

                  02/07/2021
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sureshkrisshna
                    Jul 2, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
                    Report
                    Copy

                    Address: 8- KRR Layout, Diamond theater opp, Tirupur - 641604

                    We are booking 5 bundles through your vrl logistics by 25/06/2021. LRNO : [protected] . Still it's not despatched goods in destination. It's very very urgent. pls check and confirm...

                    best regards,

                    sureshkrisshna.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pratham Singhi
                      Jul 2, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
                      Report
                      Copy

                      My consignment booked from Meerut to Udaipur has not been delivered yet, its still in Delhi.
                      No one is picking call & updating me regarding my consignment, will request you to pls delivery it as soon as possible.
                      LR No-[protected]
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chandana Padmanabha
                        Jul 1, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
                        Report
                        Copy

                        I have been booked a parcel from bangalore (peenya)to rannibennur at[protected] still my parcel dint reach to rannibennur
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          PSB Spare Parts
                          Jun 30, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
                          Report
                          Copy

                          Dear sir/mam,

                          I am from Udaipur, RAJASTHAN. My parcel is regularly coming from Bengaluru to Udaipur. But your personnel of sukher branch not even delivering the goods outside the godown. The says that it will charge extra amount if they will release the goods outside godown. So i have to go inside your godown and load the consignment by myself
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Jun 30, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
                            Report
                            Copy

                            My order number [protected] has been reached on 8 jun 2021 .. but i did not get any receiving receipt .. i already mailed on [protected]@vrllogistics.com but didn't get any response..
                            please send me
                            [protected]
                            [protected]@gmail.com
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jeeravan
                              Jun 28, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
                              Report
                              Copy

                              Address: B 62 LAKSHAYDWEEP TOWER NARAYAN VIHAR JAIPUR

                              My party has book one consignment through vrl logistic same is not headed over to me due to non availability of for stamp.
                              I personally visited I have shown the message received in my registered mobile.
                              You should change the policy you need to confirm whether the person coming to receive goods is genuine or not.
                              You can call and co firm like most of the service provider do
                              Due to your service policy I have to wait at your office 3 hours . Which is very painful for me.
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Venkatesh7777
                                Jun 26, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
                                Report
                                Copy

                                Address: shimoga

                                Lr no is [protected]

                                On 23rd of this month my product was booked from odhva to shimoga but product is in stilll in Gujarat itself . It s very very urgent for me for running my industry I hope you understand ing my problem and plz reply me as soon as possible.
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shivu Putta
                                  Jun 25, 2021
                                  Report
                                  Copy

                                  Address: Gvt

                                  Driver is drunk and misbehaving with me.. And he is man handling.. I am going to complain against him
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shivu Putta
                                    Jun 25, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
                                    Report
                                    Copy

                                    Bus driver is drunk and misbehaving with all passengers
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pioneer2583
                                      Jun 25, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
                                      Report
                                      Copy

                                      Address: PIONEER ENGINEERING WORKS RAMRAJATALA HOWRAH

                                      Material not received yet,
                                      destination agency in baltikuri told they have no place in godown so they are unable to bring materials
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Praveen Daukia
                                        Jun 25, 2021
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
                                        Report
                                        Copy

                                        Address: Jodhpur

                                        LR no. [protected]
                                        From Nashik to Jodhpur
                                        5 Nos. Of parcels booked.
                                        One parcel is not recd and not traceable where it is.
                                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit