Dear Team,
This complaint is regarding a person named sachin from delhi in your team who initially told me lower rates of delivery of vehicle from kangra (himachal)to nashik(maharashtra), but during the time of delivery, he is saying that you have to pay Rs 22540/- instead of Rs12500 .
I am in state of shock when he watsapp the bill.During quote time I told him one other service provider is charging 13000/- for delivery of car in nashik but that time he told me that I will do this for you in 500 leads than quoted by other company.
I was in constant touch with this person while my relatives loaded the vehicle at kangra, When i made payment of 6250 I told him that I have made half payment, again 5 days later I told him I have made 5250 more payment and now balance is 1000 rupees which I will pay on recieving vehicle but at the day of delivery of vehicle he is telling bill is 22500, this is not fare on part of such a huge company that of yours, please ressolve this issue I have also phone recording available with me about rates discussed with this guy, If I know this is going to happen I could have easily choosen other company.
Please ressolve this issue.
Car number -HP 54 B 1046 FORD FIGO
Regards,
Ankush..
VRL Logistics / VRL Group customer support has been notified about the posted complaint.