Claimed

VRL Logistics / VRL Group Complaints & Reviews

1
Updated: Nov 6, 2025
Complaints 1262
Resolved
252
Unresolved
1010
Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

VRL Logistics / VRL Group reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Riz1810
Nov 18, 2020
Report
Copy

I had lost CONSIGNEE'S copy

Address: Gokul Road, Hubballi.

Dear sir,

I have purchased S. S. Sink material from Delhi. Material reached Hubli new cotton market office, I have meet that office and met there Assistant Manager Mr Kudri sir, but they cannot giving material without CONSIGNEE'S copy.. I have CONSIGNEE'S copy photo in my WhatsApp.. I show that copy and also I told I have my firm seal I have tell to give my material, they didn't respond me.. So please help me to how to take...
+1 photos
Helpful
9 other people found this review helpful
9 found this helpful
Write a comment
Report
Copy
M
M R Rajashekar
Nov 13, 2020
Sep 2, 2024
This thread was updated on Sep 2, 2024
Report
Copy

LR no [protected], this item booked on 9th November at Hubbali to Tumkur. Material is at Bangalore from 10th night. Not delivered even on 13th November.
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prashantparmar
    Nov 11, 2020
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
    Report
    Copy

    Sir we booked our material at delhi bawana no--[protected], on 31 Oct, we r not able get exact location for these material.and online tracking show material is at delhi tpt, so please help us to delivered our material.
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mmm786
      Nov 11, 2020
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
      Report
      Copy

      Address: no.34 first floor kanabagh street, triplicane chennai 5

      ONLINE STATUS SHOWS THAT THE CONSIGNMENT IS HELD AT DELHI BUT NO RESPONSE FROM THERE. MAKE ARRANGEMENTS TO DELIVER THE CONSIGNMENT AT CHENNAI AT THE EARLIEST. ALREADY 8 DAYS OVER. IT IS URGENT. CHECK WITH YOUR DELHI OFFICE AND UPDATE ME BY MAIL [protected]@yahoo.com
      your early action is anticipated in this regard and based on that only my future transactions with VRL will be continued.
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kunal Savant
        Nov 8, 2020
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
        Report
        Copy

        My product trolly bag missed by vrl courier service from Karwar

        My name is Kunal and I have couriered the trolley bag on 3rd November from Karwar and final destination is bengalore. But today is 8th November and still not product is reached to final destination .

        I have reached out couple of times to Karwar vrl courier office and also Hubli courier office but still I didn't get any satisfactory answer from vrl employees .

        Could you please check from your end and speed up...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        C
        Chathush M.V.Gowda
        Nov 3, 2020
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
        Report
        Copy

        Address: Efd 562129 9148997571

        Hello sir,

        We badly need this consignment for tomorrow first half we are ready to collect this from anywhere at our risk.

        Even we sent vehicle to enquire in delhi tpt but vrl could not trace the materials and they informed materials already left from Delhi tpt to Bangalore.

        [protected]

        Can anyone support here

        Most urgent and important an immediate response Will be awaited and appreciable...
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Debolina Kanjilal Riat
          Nov 2, 2020
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
          Report
          Copy

          LR NO. [protected]
          pump booked from Kolkata to Jaipur.
          pump still in Delhi TPT
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sureshsingh1245 Managalore
            Oct 31, 2020
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
            Report
            Copy

            Dear VRL,
            We used dispatch and inward daily plunty of parcels but in Hoodi - Bangalore branch Mr. Sridhar will demand extra money if no original copy. Pl note because of we are dispatching via other transport even though VRL next to our Godown .
            Many time he collected 200/- per shipment

            Regards
            AB Clothing Co
            +1 photos
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Khushi Ankalgi
              Oct 30, 2020
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
              Report
              Copy

              Road accident

              Address: Sindgi

              We were going in Sindgi highway slowly and because of the speed breaker we slowed down our car and we were on side but the VRL bus inspite of seeing the speed breaker he didn't slow down and banged our car from behind and entire back is destroyed and VRL must take responsibility for the same......
              +1 photos
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy
              K
              karamudi apparels
              Oct 29, 2020
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
              Report
              Copy

              Address: KARAMUDI APPARELS (JOCKEY STORE), OPP: RELIANCE FRESH, DESHPANDENAGAR, HUBLI, 9880865910

              Cotton market branch worst service

              staffs are not responding properly

              every time all 365 day no labour no vehicle, in your route
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ankush dhimp01an
                Oct 28, 2020
                Report
                Copy

                Dear Team,

                This complaint is regarding a person named sachin from delhi in your team who initially told me lower rates of delivery of vehicle from kangra (himachal)to nashik(maharashtra), but during the time of delivery, he is saying that you have to pay Rs 22540/- instead of Rs12500 .
                I am in state of shock when he watsapp the bill.During quote time I told him one other service provider is charging 13000/- for delivery of car in nashik but that time he told me that I will do this for you in 500 leads than quoted by other company.
                I was in constant touch with this person while my relatives loaded the vehicle at kangra, When i made payment of 6250 I told him that I have made half payment, again 5 days later I told him I have made 5250 more payment and now balance is 1000 rupees which I will pay on recieving vehicle but at the day of delivery of vehicle he is telling bill is 22500, this is not fare on part of such a huge company that of yours, please ressolve this issue I have also phone recording available with me about rates discussed with this guy, If I know this is going to happen I could have easily choosen other company.
                Please ressolve this issue.

                Car number -HP 54 B 1046 FORD FIGO

                Regards,
                Ankush..
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Manish Galrani
                  Oct 28, 2020
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
                  Report
                  Copy

                  The parcel was booked on[protected] from Delhi to Ambernath, Mumbai.

                  LR No. [protected], the parcel is still at Delhi office and has not been shipped. No one is responding for the status on the parcel from Delhi office.
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jesupradeep
                    Oct 27, 2020
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    We have booked a parcel from Bangalore ( SBCYP ) to TUNI on 17th October 2020, and the LR number is [protected]. This has not yet been received by the Customer, please do have a check, it's been over 10 days
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      perfect Enterprises
                      Oct 27, 2020
                      Report
                      Copy

                      Address: Ploy no B 79 behind memory campany ambad MIDC NASHIK Maharashtra
                      Website: www.indiamart.com/perfect-enterprises-nashik

                      LR no [protected] 1 parcel missing but vrl staf members are not supporting me saying that parcel is not with me nashik vrl, pune vrl, Ahmedabad vrl and i want my parcel
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manobala aushads Pvt limited
                        Oct 27, 2020
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Manobala aushads Pvt Ltd.mandya
                        Website: vrlcustomerscomplients

                        LR NO-[protected]

                        Pharmaceutical goods Booked from panchakula through VRL on 17th October.still stocks kept on Delhi transport.

                        Even after gave call no one respond properly.i Lossed 50000 due to their negligible

                        I need justification from VRL.

                        -Manobala Aushads private limited
                        [protected]
                        +1 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Narayanas
                          Oct 24, 2020
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
                          Report
                          Copy

                          Address: Kadle, Honnavar

                          Parcel booked on 9.10.2020 for delivery to Honnavar.
                          LR no. [protected]
                          Parcel is not delivered and no response from VRL.
                          Extraordinary delay caused loss of business.
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vikalpk
                            from Rampur, Himachal Pradesh
                            Oct 21, 2020
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: VRL Muzaffarpur and Hubali

                            Today I went to collect my courier on which I have to pay the delivery charge amount which was Rs. 371 but VRL Muzaffarpur asked me that I have to pay extra money to take the item out of the gate. Why this extra amount has been asked for? It is frustating and mentally torturing from VRL, Muzaffarpur that extra money is being asked.My item is still in theor office. What to do, I am unable to understand...We should avoid such logistics company like VRL.I tried to phone on their head office but nobody is picking the phone
                            Oct 25, 2020
                            Complaint marked as Resolved 
                            Problem is still pending and they have not resolved it.
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                            Vrl logistic does not believe in cudtomer... Its an irritating company. They have not called me to resolve the problems and ask about the issue in detail.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Auklah
                              Oct 20, 2020
                              Report
                              Copy

                              Address: [email protected]

                              Dear sir,

                              I am regularly taking transportation with vrl logistics from Mumbai to Ambur, Tamil Nadu. I am very much disappointed with this delivery time it will take 15 to 16 days to reach Ambur via Salem route Tamil Nadu, for your reference I have mentioned the L R numbers,
                              LR no. [protected]
                              LR no[protected]
                              last I was received the bundle and one more bundle is coming on the way to same this route, so kindly help me to reach this parcel as soon as possible,
                              At the same time I was receiving mumbai to bangalore route this route is taken 4 to 5 days to reach my parcel to my place Ambur,
                              Kindly look into the matter and reply me to this email address, [protected]@gmail.com.
                              Thanking you
                              Regards
                              Vaniyambadi Boys
                              LR no. [protected]
                              LR no[protected]
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Renuka designers villa
                                Oct 17, 2020
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
                                Report
                                Copy

                                Address: 23D, DEV NAGAR, KHAMLA ROAD, NAGPUR.

                                Whenever i sent goods to your transportation, you didn't took our parcel and your service is not good, even your staff behaviour is not good. every time we bear the transportation charges approx 1200 to 1500, every time we bear the loss because of your bad service.We didn't like your transportation services.
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sushant kumar muduli
                                  from Powai, Maharashtra
                                  Oct 16, 2020
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: H.O : office no-H16 3rd floor, DDUTTL, Kanteerava studio main road, yeshwantpur, bangalore.

                                  I was said door to door pick up and drop for my bike. I paid. But now they are asking me to come to the go-down and take bike. What type of service is this. I am Paying full. Still I am not able to get as promised. I will never recommend this service henceforth.
                                  Even do not have courtesy of answering the calls when called. Once received and I got answer "Paise to sab dete he sir aur kuch hota bhi nahi he. "
                                  I will surely file a consumer case.
                                  +2 photos
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit