VRL Logistics / VRL Group Complaints & Reviews

My parcel booked from nagpur to chitoor lr no [protected]@1 on 15th october, parcel will not be despatch at chitoor after enquiring 6-7 times answer parcel will be by mistake of vrl has been at salem office, so much times i’m asked for the parcel deliver me at nagpur so many but no any results, and also i complain in written to vrl logistics but no any reply...

Dear sir,
The company has charged 7620 rs for 8 bundles of actual weight 300 kg. The company new manager of bhopal also behaving rudely regarding the price issue.
Where the other transporters have charged 2000 rs for same goods from same destination, the company have charged me rs 7700, also my vendor have told them not to pass goods from indore, the company manager have not changed the bilte till indore, after my vendor...

Sir,
We diamond tarpaulin company from davangere, would like to bring to your notice that the incident happened this morning with us in vrl davanagere kr road, we regularly get materials from other states through vrl and this time they are not confidential about our consignment, they just informed to other dealer about our materials arrival with photographs, in fact i have the proof. I’ll let you know the lr no. [protected]. Please...

Travel details

Name : vaishnavi pisipati (Ph [protected])
Start point : 5.30pm (Lakdikapool)
Expected reach time : 8.00 am (Margao)
Original reach time: 9.00 am (Amidst no where, 60km from margao)

Other than extremely rude driver whose reckless, irresponsible behaviour was at peaks, the bus broke down at a random place. All the passengers waited patiently for a couple of hours for the driver...

Honda Activa 3G Two Wheeler was sent to Bangalore from Delhi on the basis of Door to Door. There was not only inordinate delay in delivery (12 days against promise of 4 days) but also It got delivered in a very badly damaged condition, (picture available), also the helmet sent with the vehicle was not delivered (acknowledgement from the delivery boy was taken). Upon enquiry, I am told that there will be a call from Bangalore office, Still...

Worst service provided . My pick was scheduled at 8:35 from Electronic City to Anand Rao circle I Waited for 45mims for pick up bus, I tried calling the vrl office and all I could connect to is “ this number is under configuration “ later the bus which arrived was with different number which I was not informed of and thr was no place in the bus to sit it was sleeper bus. Now who is responsible for the safety waiting 45mins on road not...

Dear sir
We book a material from bawana to thrissur kerala. As per commitment vrl staff (Bawana) that if we loaded material in cargo vrl material will delivered to customer 4 to 6 days. We booked material on dt-23/01/2019 gr no-[protected].
But material not reached yet. Party pay six rupees extra per kg because the material urgent for him and party regularly asking us for material updating that when will be reached material but...

Today 1st feb 2019, i collected my parcel from vrl office. The packing was broken amd 2 materials are missing from d box. I had conveyed d matter to parcel sender.
Also d person who sits on counter, asked me to pay rs 50 as unloading charges. I told him that i had already paid all transportation charges and have bill for d same. Then he didn't say anything but aftet sometime a person came and said he is not able to locate where my...

My consignment no.[protected] & [protected] was booked on 30th dec 2019 from mumbai khand bazar to hyderabad kukatpally but till now its not reached to hyderabad tpt
I had talk to hyderabad kompally office and they update my parcel document only came to hyderabad on 02-jan-2019 but parcel not came and they are tracing where it is?

Could you please trace my parcel and its very urgent...

Vrl - plot no 09, megharj layout, behind, jalaram tyres, nagpur wadi-440023 nagpur maharashtra contact number : [protected] is not reachable. Sms says to contact on this number, but phone is not working. It is very difficult to contact and understand the address, office working hours and time of taking delivery of the parcel arrived at the given location...

I have booked bus with my baby from nagpur to pune on 31st dec 2018. The bus got cancelled because of some bus issue and hence cancelled my tickets. Vrl is not giving me my preferred seat and bus time which i have booked in the bus on 31st dec 2018. Now vrl is giving me next day that is 1st jan 2019 bus tickets on another bus on last seats which is not comfortable at all. They should have schedule another bus on same timing on same day. Now...

Dear sir, very very very very bad service responce.. Poorest
My vendor has booked a material fro jaipur to ghaziabad with the delivery commitment of 2 days. Now the materrial has arrived at ghaziabad after delay.
Now my person mr. Akash sah has reached to collect the material in afternoon.
1. After noon commitment come to evening will give the material.
2.in evening at 6 pm, they told for stamp of company,, br...

Dear sir
We r your regular delers of vrl logosetics
And stock purchasing from interstate
But now a days your vrl mandya team
Is not responding and not delivering the stock more than 16days as stock dispatched from amrsitar and last week saturday and he is not sending the stock yet from saturday[protected] stock was here and lr no [protected]
Booked at amritsar dates[protected] so pls do the needful...

Reference is made this is to inform you that this is not the first time we faced this type of problem from last 6 months. Our consignment has reached at vrl logistics agarpara yesterday morning but till now we did not get the copy for collect our consignment our tracking no is [protected], last time they did not find the consignment and we wait there for 7 hrs for collect it. We had a dealership and distributor ship of many company we told...

Dear sir, we have been trying to deliver good via vrl logistics from bhiwandi to patna. Your staff behaviour is worse and very irritating. I am planning to completely stop the service. Highly disspaointing.
Request you to kindly look into the matter and get back to me as early as possible. I have more than 100 bales getting dispatched on daily basis....

Lr no: [protected] the above parcels have been charged excessive
I have regular parcels coming from bangalore from vrl or other transports but this time i have been charged 546/- for two parcels which is very high from bangalore to belgaum.
Regularly we r charged with 165/- plus hamali.
And the parcel booking date was 29/11/2018
And delivered on 8/12/18 usually it is delivered in a day or max two.
We...

Dear sir,

We are continuously recommending our clients to dispatch the materials through vrl transport only but your services are very poor especially rajahamundry tpt. Our consignment ship from hyd on 2 nd december and it reaches next day to rajhmundry but till we have not get the consignment and they are saying it will take more time. If your business is high, pls alert your ponits not to take mateials from regular movers...

We booked one machine with full covered wooden packaging from virudhunagar to kadiri, andhrapradesh on 27/11/2018. At time of delivery consignee are shocked when they are receive the machine. Totally without packaging of machine only dispatched the machine. Machine castling body was totally damaged. Right now we lose our product / replace a new one that machines. Kindly take necessary action for this activities....

Drivers in bus are not actually drivers they are gundas. Today i travelled from mumbai to belgium by bus no. Py01 ch1186. When asked for a request stop at gandhinagar stop which is regular stop for the buses denied. Ok fine but he came up with rash words. He was drunk and it's very worst on the name we trusted vrl. No doubt very soon we may here a news like one we heard of mandya the bus went into canal.
If vrl is not serious this...

Hello sir. My name is bhavesh. From manak textiles. Erode. My mob no [protected]. As i book 2 bale on friday. Date. 30/11/18. And i gave 1000 rs. To book as paid. Lr. From erode to varanasi. The total came. 940. And they r asking change from me. When i replied i don't have change. The lady on the table. Throw the money. And telling me to get the change. That was. Ridiculous. So i asked. Why r u throwing. Money... She get anger. And also the...