VRL Logistics / VRL Group Complaints & Reviews

Dear sir,
LR number : [protected]
Date of booking : 04/03/2023
We have booked our consignment from ranigunj Hyderabad to Bargarh orissa which contains 3 items, 1 main gunny bag which contains fittings was missing, it's been 50 days upto now there is no proper response from vrl. Because of their mistake our workers are idle at workplace and we are getting 20k loss per day. Please find the solution asap....

Dear sir
I have booked consignment from Tiptur to Garhwa, jharkhand Pin code 822128 where i have clearly mentioned delivery address in invoice copy. But after getting LR copy I saw the destination place is Vanarasi local TPT. Today morning I got two phone call from two different no as they told me they are calling from VRL Tiptur
+[protected]
+[protected]
They told me there is wrongly mentioned destination...

We couriered a mango crate from Pune to Bangalore on 14th April 2023.
The details of the order are attached herewith.

LR NO. [protected]
Date : 14 April 2023 at 02:36PM
From Pune to Bangalore

The consignment was for a total of 48 pieces of mangoes, however, while we were collecting the same from VRL Bangalore Gandhinagar office, it was noted that some one mishandled the crate. The same was...

We had booked 29 boxes from Ranebennur to Tumkur wide LR no: [protected] on 06.04.2023.
Our customer has received only 28 boxes.

Kindly deliver one short box on an urgent basis.

NOTE: Box contains LIfe Saving Drugs....

When i am in person visiting vrl logistics iti circle circle nashik branch, still it is asked to share the xerox copy of my aadhar card. I m in person visiting and also showing my original aadhar card and also ready to share the soft copy of it but still the person sitting in there is not ready for it.
Not able to understand why only hard copy is needed. The office is so inside midc that no xerox outlet is nearby. Almost 5.7 kms we...

Dear Sir,

More than 8 shipments have not been delivered and this information has not been bought to our notice for over 2 months and now when we are asking the status of the shipments they are telling us to pay the demurrage charges.

also who will bear the loss of the sale of the shipment that was to be delivered

Kindly address this

[protected]
[protected]
[protected]br...

The sofa set is booked from Bangalore to Raichur vide slip no [protected].

It reached Raichur 8.4.23 and the total packing is damaged. The sofa sheets are also damaged and all cloth has become dirty.

The Raichur and Bangalore concern managers are not responding properly.
Photos are sent here.

I request to pay me the sofa cost as per bill Rs. 21, 240.00

The photos enclosed....

Dear sir I am Niranjan Singh from C S GROUP OF INDUSTRIES LUCKNOW up
I booked a material from Lucknow to Chennai innore.
But only one cartoon is diliver to customer
One is short from Hyderabad
I call you many times but not give proper answer
Very careless staff and idle service
Plz look matter and solve

Niranjan Singh
C S GROUP OF INDUSTRIES LUCKNOW up
Tracking number...

LR No - [protected]
Booking Date - 28/3/23
From Bangalore To Bhiwandi
Materials Not Delivered
Already 9 Days
Door Delivery - 1000 Rs
Charged
With 4 To 5 Working Days
Materials Should Deliver
Last Time Also Same Issue...

Team,

This is to inform you that we are not getting correct update for the Consignment No: [protected]

It was dispatched on 22nd March 2023 since we are not getting the correct update.

Please provide the correct information

Regards,
For Mahalaxmi Safety Solutions
[protected]...

We have We have booked to deliver our two(2) wheeler from Tumkur to Kalburgi on 27/03/2023. The concerned logistics people from Tumkur informed us that the vehicle will be dispatched on 28/03/2023 and reach Kalburgi on 29/03/2023 wednesday. But till date i.e. 1st April 2023, we haven't received our vehicle. Even after many calls we are not informed about the exact day or time of delivery. Feeling very bad for the response and delayed delivery....

We got a parcel with LR number[protected]
The response from Vrl we got today morning that they will deliver the item before afternoon we called regarding the delivery the person who has attended the call is speaking rudely we asked them we will come and take we asked to reduce the door delivery charges they are speaking harshly this is not the correct way...

I have a consignment booked from surat to kalaburagi. The consignment was booked by my vendor but the original copy is with him in surat. I have a soft copy of the consignment but the vrl official say they won't deliver unless they have the original hard copy.
Question 1: why is the soft copy not acceptable, since it has a GST number and name of the consignee.?
Question 2:the customer service is the worst, instead of trying...

Hello VRL
Im Jaidev Koli from JD Enterprises (07ALTPD8115F1Z2)
I have parcel some lamination roll through VRL (Karol Bagh) on 18/03/2023 to Kolkata.
Now i have found out that our goods or parcel are damaged by your labour or by marking hooks.
I have attach few images for your reference.
Now I am claiming for damaged boxes.
Kindly do the needful ASAP.

Regards
Jaidev Koli
[protected]...

I am a regular traveler by vrl. This is the 3rd time am traveling from Belgaum to mumbai and the bus broke down. This is the 3rd time. This is the worst experience. Please get your bus repaired or replaced...

LR No. [protected]

Material Booked From Waluj Aurangabad, MH to Hyderabad TPT.
Packages booked 17,

As Per VRL system, Material is Showing delivered, But Customer is Saying he has not received material, Due to Short Qty, VRL was giving just 16 Package to them.

Now Customer is Saying He has not Got material,
And As per VRL System they are showing delivered but not able to show received...

Im ramya knit printing my order in a place mumbai im delivery is self pikup in tiruppur vrl logestic but product 1 box missing my product plz check the detalis immediately informed...

LR NO. - [protected]
Goods Were Despatched From Guwhati Athgaon On 15/03/2023 For Mangalore And Today Its 20/03/2023 And The Goods Are Still In Guwhati TPT. Spoken To Area Manager Of Guwhati He Said Good Will Be Despatched On 18/03/2023 But Still Its There Only . DISAPPOINTED...

I had sent a new two-wheeler from Bhatkal to yeshwantpur through VRL logistics Bhatkal
(Consignment no [protected]).
The executive from the Bhatkal branch stated that no extra packaging is required since each vehicle will be sent through separate compartments and extra precautions will be taken and he had charged 3080( bill amount) + 200 extra charges (separately)
Now the vehicle is delivered to the service location with...

Dear sir,

our parcel package got destroyed and some parts gone missing during transport from udaipur to malda.

Consignment no : [protected]...