[Resolved]  VRL Logistics / VRL Group — Complain Regarding Material not dispatched by six months and get damaged by NGP TPT

Address:Nagpur

Hi, Sir/Madam,
I hope you are doing good.I am writing down this letter to let you know about the fraud that happened with me. I had booked material of 5 CARGO VITTSPOL RESIN For OMKAR TRADERS, BANGALORE KALASI PALYAM at 27/11/2020 from Nagpur City Office L.R. NO [protected].The Material booked at 27/11/2020 and not received yet gets damaged at NGP TPT .Earlier I follow with your team mates for the departing of material not received from last three to four months, but they didn't tell the reality behind them.Always they were roaming me and putting names of each other and their team mates.They never called and never helping me in this case.After the two months of lockdown i went NGP city branch got the news that material get damaged. They are simply providing irrelevant reasons instead of helping me out.At last, I wanted my claim and price of material which I had paid already.I expect some solution from your side as soon as.I paid 1000 rupee at NGP CITY office for registered this complain as contact with NGP Gandhibagh Office Head DEEPAK.
I am currently working with VRL and never gets this type of thing.So hopefully you will understand and make action of it.And i hope you don't wantto loose your valuable customers because of errors made by some staff members.Value of material 18585/- and also attaching the bills and some documents.
Your Faithfully,
Hiten Patel
Nagpur-08
[protected]@gmail.com
[protected]
+5 photos
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Nov 28, 2021
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that in this regard you have to contact with our delivery office take the damaged certificate and send to the consignor they clear with their underwriters.

Raghavendra Kulkarni
C.O.HUBBALLI
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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