VRL Logistics / VRL Group — consignment no.1627 unprofessional behaviour (no door delivery after commitment)

Address:	560100
Website:	VRL Packet and Movers

Dear team,

I trusted on vrl groups (Bangalore) for delivering my bike and mixer at my home location i. E bhusawal maharashtra from bangalore electronic city. As promised by mr. Sandeep sagwan (Bangalore contact person from vrl) i opted for door to door delivery and paid the money according to that on 22nd feb 2018. However the bike is still not delivered and its with bluedart hub at district location (Jalgaon). As per bluedart team they have been advised for pick up from their hub and not to deliver at my home.

Mr. Sandeep sagwan is highly unprofessional and after number of calls from my wife he is not at all ready to revert or talk on phone properly. I am not in india and this guy made my family suffer from 4 days as my family contineously calling him but didnt get any answer from him. Someone else picked the call and told my wife that he will refund 200 rp take the bike from your own. I will never trust on vrl again and will socialize this matter as much as i can. Mr. Sandeep sangwan you should stop working if you cant be on what you comitted. You made my family suffer alot and still my bike is not delivered.

Regards,
Rajiv punjab