[Resolved]  VRL Logistics / VRL Group — Delivery Delayed LR No.[protected]

Delivery Delayed LR No.[protected]
Shipment booked from GREATER NOIDA (U.P.) to PERUNDURAI
We had dispatch the goods on 28.06.21 and not yet delivered from past 9 days, Lot of pressure from customer to raise penalty.
As per Tracking on your website material is at Salem Tpt form 03.07.21.
Customer had sent their person to collect the material, but As VRL Salem No material is available.
We are getting the exact information from your side that where the material is actually located and when it will be delivered to customer.
Very poor response from VRL Greater Noida & VRL Salem
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Aug 8, 2021
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Valued Customer

The said material reached in SLM TPT we informed our SALEM TPT OFFICE load the material to PERUNDARAI office on priortity basis immediately.

Raghavendra Kulkarni
Customer Care
C.O.HUBBALLI
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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