[Resolved]  VRL Logistics / VRL Group — Delivery to wrong address

From: INDRIYA Engineering
Date: Sat, 7 Aug 2021, 13:23
Subject: Re: URGENT: LRNO : [protected] - Re: SHIPING ADDRESS CHANGE PLS
To: Mahadev Steel Industries
Cc:, , ,

Dear sir,

Request for change of shipping address

LRNO : [protected]

Correct Delivery Address:
M-[protected]
INDRIYA ENGINEERING PVT LTD
C/o Kargwal Construction Pvt Ltd,
MATTANCHERY, CALVETHY BAZAR ROAD, State Bank of India, FORT KOCHI, Ernakulam,
KERALA 682003

Still the delivery address is shown as Kannur, instead of Ernakulam. We have been contacting and calling Bhavnagar Branch and still they are not supporting. VRL is not dependable. While loading the material I had spoke to the Bhavnagar VRL Branch's and I was told to send email which we did. And this is what they did. Please do the needful urgently.

Regards,

Lalson Jacob v
[protected]

On Thu, 5 Aug 2021, 16:23 Mahadev Steel Industries, wrote:

Dear sir,

Request for change of shipping address

LRNO : [protected]

While we checked in tracking status it is observed that the items are still being shipped to Kannur which is 500 kilometres away from Ernakulam. The delivery address should be as shown below.

We had already spoke to Bhavnagar VRL Team today afternoon over phone and we were asked to send email and still it is not rerouted. Please do the needful urgently.

Delivery Address:
M-[protected]
INDRIYA ENGINEERING PVT LTD
C/o Kargwal Construction Pvt Ltd,
MATTANCHERY, CALVETHY BAZAR ROAD, State Bank of India, FORT KOCHI, Ernakulam,
KERALA 682003

Regards,

Lalson Jacob
[protected]

On Tue, 3 Aug 2021, 14:02 Mahadev Steel Industries, wrote:
Dear Sir,

Pls deliver goods at bellow address of party :

LRNO : [protected]

DELEVIERY ADDRESS
M-[protected]
INDRIYA ENGINEERING PVT LTD
KARGAWAL CONSTRUCTION PVT LTD, MATTANCHERY, CALVETHY BAZAR ROAD, STATE BANK OF INDia, FORT KOCHI, KERALA 682003

THANKS REGARDS
M-[protected]

Mahadev Steel Industries
28, Floor-3, Shop No : 7, Floor GRD, Parnakuti Building,
Shree Ram Mandir Marg, Durgadevi, Udyan, 4th Kumbharwada,
Girgaon, Mumbai City, Maharashtra, 400004
GST NO-27BCNPC5371A1ZV.
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Sep 9, 2021
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Valued Customer

We would like to informed that the said material redirected to Kochi VIA MNGTPT today.

Raghavendra Kulkarni
C.O.HUBBALLI
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