[Resolved]  VRL Logistics / VRL Group — Shipment Delivery Issue

Address:MC Lane, Seal Lane, Tangra, Kolkata

I did booked a shipment from Kolkata to DINDIGUL VRL. LR NO: [protected]. Shipment cc not attach, because customer Amount Rs.11, 000 is due. But system showing shipment delivered. Many times I have called and mailed to your customer care. 10 days have passed but no solution has been found from you. Customer amount is due Rs, 11, 000.00. so, we didn't attach Red copy. Now customer isn't paying the due Amount. How do we get the payment? Now who will give me my material Amount ? Please give me my material amount Rs. 11, 000.00 in my account, otherwise return my shipment in my booking branch KOLKATA BELIAGHATA (CLTBGA) VRL.

Account Details :

State Bank of INDIA
Branch : Pottery road
Account No : [protected]
Name : krishitool.com
IFSC : SBIN0008439
Account Type: Current
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Aug 10, 2021
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Valued Customer

We would like to informed that connecting with consignee party clear the matter.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O
Verified Support
Feb 19, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Valued Customer

We would like to informed that connecting with consignee party clear the matter.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O
Verified Support
Feb 19, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Valued customer

Kindly look in to the payments details of your Customer M/s.Atlas Car Acceries they telling that all the payment paid and also details given so look in to the matter clear the matter.Hand over the consignee copy to our booking office immediately.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O

To
The Manager,
Customercare Service,
M/s VRL LOGISTICS LTD,
Hubballi.
Dear Sir,
L.R.No. : [protected]X3
I introduce my self one of the car spare and fitment seller and utilizing VRL service for the last 12 years,
I have given order thro online to one M.s Krishtool.com by paying the payment in advance. And then got information about the dispatch of goods thro VRL.
As the one of regular customers with VRL and then booked on my company name, I have requested VRL, Dindigul to deliver the consignment and then delivery given by VRL, Dindigul.
I have so far paid the following payment to Krishitool to the tune of Rs. 10960/- out of Rs. 11000/- as per Invoice No : 317 dt 02.01.2021
18th Jan 2021 - thro SBI a/c No. [protected] in the name of M/s Krishi Tool Rs. 2760/-
Ist Feb 2021 -thro SBI Ac No. [protected] in the name of M/s Krishi Tool Rs. 8200/-
Besides, I am cheated / disappointed by the Krishitool being non dispatch of 26MM brush cutter machine whose cost also not refunded. Now, his is threatening to you and also he is not sending the original consignee copy.
Based on this letter, clear the matter with supplier and also extend your help to get the balance material from them.
Thanking you,
Yours faithfully,
For ATLAS Car Accessories

Name : S. SADIK BATCHA
Mobile No :[protected]
Encl : Copy of Letter / Pay in Slip / Invoice

Sir, I enclosed documents. Please refer it.
Thanking you

Verified Support
Feb 20, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that as per above consignee party letter already matter is solved.So look in to the matter kindly handover the c/nee copy to our booking office.SO kindly close the matter.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O
Verified Support
Feb 20, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that as per above consignee party letter already matter is solved.So look in to the matter kindly handover the c/nee copy to our booking office.SO kindly close the matter.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O
Verified Support
Feb 23, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that as per above consignee party letter already matter is solved.So look in to the matter kindly handover the c/nee copy to our booking office.SO kindly close the matter.You have to contact with your consignee clear the matter immediately.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O
Verified Support
Mar 01, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that as per above consignee party letter already matter is solved.So look in to the matter kindly handover the c/nee copy to our booking office.SO kindly close the matter.You have to contact with your consignee clear the matter immediately.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O
Verified Support
Mar 01, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that as per above consignee party letter already matter is solved.So look in to the matter kindly handover the c/nee copy to our booking office.SO kindly close the matter.You have to contact with your consignee clear the matter immediately.If party contact you you not lifting the phone.So you have contact with your c/nee clear the matter.

Raghavendra Kulkarni
Customer Care
HUBBALLI C.O
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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