VRL Travels Complaints & Reviews

From redbus
Hi david j,
I am writing to you regarding the cancellation of your bus by the bus operator tn[protected]. I am your redbuddy sujatha. V and i have been working on your case.
I understand that the cancellation of the bus would have caused an inconvenience to you, and i am truly sorry. We’ll work harder to keep a close watch on bus cancellations and changes in bus schedules in the future.
Regarding...

[likhit naik, your journey bus no. Is py01ch1451 boarding from : kumta opp kdcc bank (M[protected] at :[protected]:15:00, while boarding please carry your photo id proof, no blanket for non-ac bus, tracking url : http://www.vrlbus.in/vrl2013/mobile_site/mobile_bus_trackng.aspx?TRNO=15360319. ]

The bus is break down from 1 hour
All passager upset. So kindly provide service bus. And for service quality failure.br...

The driver is very rude... He dont knw hw to behave with customers.... He used bad words while we called him... I had a pick up at padmanabhanagar i was in time but the bus passed without picking me... When i called the driver he didn't instructed me properly instead hw used bad words... I m in majestic... Please ask him to pick us
Please respon...

We are regular costmer of vrl, we r keeping parcels from bellary to vashi in bus, from last 3 months it's not reaching there in time, everyone time driver r cleaner forgetting the parcel to give in ur vrl vashi office, even today aslo same, pls tell ur driver to maintain the time, our all business is depends on your parcel item. It's request... I hope u understand and reply to us....

Date : 17/01/2019

Today i booked bus ticket from paytm as bangalore to kagwad on 27th jan 2019 8pm it's been wrong info as date we are willing to travel is 23rd jan 2019 8pm. So i already called paytm helpline number but they are told operator is responsible to answer questions and give right solution for my complaint.

Please find attachments of order i need the bus ticket should be modified or if not possible...

I am travelling from yeshwantpur to kalaburgi by bus no ka25 c6713, driver behaved rudely when i requested to stop the bus for urination, used singular words and stopped the bus after 10 minutes. I am a senior citizen and travelling at night and expect favorable response from your staff. Warn the concerned and ask him to behave properly with passanger...

We a family of four members were traveling from panaji to bangalore. The bus no. Py1452. My husband got down to buy a bottle of water. The driver started the bus and wouldn't stop for him to get into the bus.in spite of many requests and begging the driver to stop, he stopped only after 40 kms. My husband had to take taxi to reach us. It's was very horrifying and scary experience to travel by vrl....

Bus driver is not allowing for the passnger to enter before the bus dispature time and and there is no value for the passenger and they r not allowed atlest for senior citizen they r standing past 1 hours but driver is standing infront for them worst people of vrl drivers bus no-ka25aa5269 this people's r worst people so pls take the strikct action on them......

Journey timings not proper for nasik to nagpur by vrl on 23/12/2018 specified that it will reach at 8 am on 24/12/2018 but reaches at 10.15am...Whereas from nagpur to pune journey on 24/12/2018 the vrl travels staff behaviour is pathetic..They don't have manners..one more issue is regarding Side safety vertical bars is not there and blanket is very thin..After paying a lot still i didn't get good service.thats unfair...

Hi. My name is mohd shafique. I tried to book a ticket through vrl site on 15/12/2018. The amount debited from my credit card but ticket could not be booked.. The amount of ticket is 998.
I tried thrice, but all the time the transaction failed. And amount debited from my credit card..
Hence i request you to please refund the amount.
Transaction timing. 8.45 am on 15/12/2018.
The bus was from mumbai to belgaum on...

Ticket number: tmcz56162810
Bus number: py05a1598
Contact number: [protected] not responding when asked about bus timing details and told to contact customer care number and he don't know anything.
Customer care number not connected at that point of time.
Passenger waited at boarding location but no use.
Please refund the amount.
Take the complaint seriously and do not repeat the same with other...

Everybody in bus managed to catch bus in time and bus started in time. But bus waited for more than 1 hour for single passenger in katraj wasting time of 30+ppl who might need to attend some function, office work, meetings on time.
Very unprofessional behavior from driver and person boarding ppl at katraj.
I paid 1000+ amount to reach my destination in time.
Bus no. Is ka25c9705
Please look into this matter. br...

I m travelling from mumbai to udupi bus no. Ka 25 c 9745 a guy besides me seat no. 32 he is creating a nusiance since we are traveling pls i want these guy out of the bus and he speaking all vulgar language i m literally fed up with these kind of behaviour and its 10.30pm i don't want to risk my life pls kindly take the action as soon as possible... Plss urgently help needed...

We were 4 girls and 1 boy traveling from dandeli to bengaluru (Py 01 cf 2309) bus got break problems and stoped in chitradurga vrl office. Vrl staffs did not arranged a bus for us they behaved very badly this is the worst experience. 1st give good training to behave properly it’s really a very bad that they failed to arrange a bus for us.in the midnight we waited 2 hours i feel ashamed of booking in vrl we never use this vrl and we will...

November 23rd 2018...
The driver who started driving from guruguntepalya, Bangalore on this date, given me a call through phone used my name before starting conversation...
As i replied him i am little ahed and pick me up...
As he did the same, soon i get into the bus he asked my dear number, i replied with my name which he used during a call...
He put the list he had with him and told me to find the seat number...br...

My journey details as below need video verification to check my charger stolen from my berth u22 it is disappointing staff who came for verification during dinner break has taken mobile charger

Redbus mticket

Route: bangalore to vijayawada
Ticket no: tmcf28623536
Passenger: manjunath d v (40, male)
Pnr: 667! 19048289~14740702
Travels: vrl travels
Departure: 07:30 pm nov...

Hi,

My journey details:
Name: Azharuddin Kuntoji
Date of journey 18th November at 6pm
Mahalingapur to Bangalore
Bus number : KA 25 D 0659
Ticket number:TMCB93427673
PNR number: 489!19005800##491!19005799##490!19005798~14708138

I have booked 3 seats for 3200rs from Mahalingapur to Bangalore using redBus.in. Seat numbers L13, L14, L15.

Complaint:
This...

Bus was travelling from bangalore to kundapura on nov 5, 2018. I was one of the passengers. The driver was speeding and due to his carelessness we had an accident. Luckily no passenger was injured. But it took 2 hours for arrangement of another bus. I have already written a mail regarding this issue (With attached photos of the incident) to take serious action on the driver to [protected]@vrllogistics.com the mail id as mentioned in their website....

I send one parsel from ankola (Karnataka) on 10.10.2018 to mannarkad (Palakad). But i am not received my box, even i am not received any call from vrl. By using lrtrack application i found that my box reached palakad on 16.10.18. But vrl palakad is not ready to deliver the item on time. I feel ashame about the irresponsible behaviour of vrl palakkad division. I request, make necessary arrangements for delivering item on time.
My lr...

I booked ticket from hyderabad to mangalore vide ticket notmbk87122588 throgh red bus site travelling from hyderabad on 25 oct 18. I asked to driver deboard at urea police station but driver not stopped and deboard at urea bus stand. Last 6 yes i am travelling permanent customer this is first time to facing such type of missbehavier by driver. Pl take necessary action against driver.

Regards
Damodaran...