VRL Travels Complaints & Reviews

This is with regards to ticket booked by me for my father from mumbai - shravanabelagola saturday, july 30, 2016
Ticket no: tj8v63526844. i would quote the experience as "height of - no ethics... no empathy"

Ticket was booked till shravanbelgola. trouble started immediately as soon as my father boarded the bus. driver refused to drop to shravanbelgola. he said the bus will drop at channarayapatna and not shravanbelgola....

I had taken the vrl bus from mangalore to bangalore last night (i. e[protected] bus no. 4792 and i had the worst experience. not only was the bus extremely delayed, what was surprising was they had never stopped for a toilet break for ladies, when i asked him to stop the bus for toilet break he gave me reasons saying we will stopping after 30 mins and this was at 2:30 am, usually most of the buses would stop by 2 am. but instead he stops...

I booked packages through vrl logistics for delivery from kurnool (andhra pradesh) to delhi mahipalpur vide lr no [protected] on 18 jun 2016. the consignment reached kirtinagar in delhi on 28 jun and not sending it further ahead to mahipalpur. on enquiring, i have been told to collect from kirtinagar which is far off from my place. i request for early resolution and correct delivery of my goods failing which the company to pay me compensation....

Dear Sir / Madam,

My self Bhupendra Nayak, i had book my ticket (T R # 7705491) from bangalore to ahmedabad on 28th June 2016. When i get my ticket i have't given my email id, now i need the ticket on my email address which is [protected]@sintex.co.in.

For that i call on ahmedabad office on number [protected] and the person said that give us email id on sms, so i have already send the sms with all require details....

We travelled from Shirdi to Bangalore on 9th June 2016. After some distance from Ahemed Nagar, the gear box of the bus broke down and we waited there for 5 hours. Then a semi sleeper bus came and drove us back to Bangalore. We have booked by sleeper but came by semi sleeper bus. So, I want Refund of money from sleeper to semi-sleeper charge. The details of my tickets are attached here with.
Ticket No:[protected] Swastik Sahoo, L27,...

Dear sir
I had booked a parcel from balotra to banglore and had given the delivery office name as sultan pet but when i go to sultanpet delivery office that particular person tells i have to go to sudam nagar office i did request him that you take 1day extra but he started abusing me the given lr number is [protected].so i request you to please get my parcel deliverd it to sultan pet office...

The controller in the wondercity pune vrl stop (Mr. Hiremath) has asked for a rs 500 (Bribe) for carton box apart for 200rs luggage fee. I was travelling from pune to hubli. Bus number py 01 ch 1186 departed at 10 30 pm 15/5/2016 from wondercity katraj. My luggage was thrown out for not paying rs 500 as bribe.

Vrl katraj

+ (91)-[protected]
+[protected]...

This complaint is against rash and rude driver.
On date 09/05/2016, vrl bus number ka37-c-7887, from koppal to bangalore the driver named shivakumar from koppal was driving very rash and when people asking on this, he was rude with them. When people asking to go slow, he is taking to raise complaint and ask vrl.
If you guys can't take action against these kind of idots, we will be posting this story at social media and raising...

I have boarded a vrl bus from kamothe to bangalore (Ticket no tj[protected]) on 9th may 2016, first of all the bus was 1 hour late. It was to reach kamothe by 11:15 pm but actually reached at 12:20 am, after sometime i started feeling a bit cold and there were no sheets at my seat so i went to the conductor for the sheets to that he gave me sheets that were used and smelling bad. I asked him if he has a spare one, to that he said he said that...

AC not working. Showing to attendent saying report it where u want. They dont have manners to even talk to customer.Mywhole night going bad.
Horrible experience with vrl. Agree bus is cooling in front side but back not cooling. It seems there is something issue with the setting.

My details are
Rakesh wankar.
Bearth no - L 27.
Date of journey - 07/05/16.
Mob no - [protected]....

Hi,

I had a booking on Friday from Hyderabad to Mumbai(Ticket Number 7203107) and the scheduled arrival of bus at Mumbai was at 8.45AM. but the bus has arrived Sion, Mumbai at 2.55 PM. i.e more than 6 hours late .Therefore I have to miss the function for what I was here just bcoz of bus getting late .


So it has been of no use for me to travel for such a long journey . Hence, I strongly Urge to refund...

I started from bangalore to mumbai around 1.00 pm .. Vrl transports ka 25aa 5178. It stopped due to some engine pb around 8.00 pm . We are total of more than 40 passengers stranded in a place for more than 3 hrs. Waiting for alternate vehicle which they promised in 1 hr. We stood at this odd place and odd time without nearby hotels to take food . The response time is poor and the service of customer care is useless. Better choose some other...

This complaint is about rash driving. When a driver first jumped because of road breaker, i asked him to drive carefully. Same thing repeated again and again. Thets is when i decided to raise a complaint before thet asked him again please drive carefully and he said Road is not proper and this is how I drive.
I feel I am sick and getting stomach pain.
Please do something about it and by the way I am still in the bus.
I...

Its regarding the pathetic service & experience in the vrl bus journey on 27-mar-16 (Goa to pune). Portal showed rs.2500 ticket price, but charged rs.290 additional for a/c

Service tax. We got the last seat which didn't even recline and no proper ac flow. Driver was driving as if he was drunk, we got hit on the front seat 4-5 times while

Sleeping. My whole night was as painful as hell. Redbus and vrl are such...

Iam complaining because i have faced arrogant behavior of the parcel person at triveni belgaum more than three times. Iam tolerating it because i have no other better services to get parcel delivered to my native place bidar. The person (not the same always) behaves so rudely as though they are talking to laborers and they are doing a favor on us by accepting our parcels to be delivered.
But sir/ madam we are paying for it and your...

Very arrogant driver and very bad service and no office officials while boarding.. Please stop such irrogant travels sucking blood of people

Mahadevan, tr.No: 6616916 bengaluru chennai on feb 12 2016 11:15pm fare :794 from madiwala{next to venkateshwar hospital:near ayappa temple} ph[protected] / 41554322 / 41554323 seat nos: 13, while boarding please carry your photo id proof...

Hi sir/ma'am, I am traveling from Udupi to Bangalore in multi axle volve serviceable which departed from Udupi at 9:15pm here i have been provided Blanket which is full of bed bugs, which created skin irritation and reshes. And made me not to sleep for the whole night as i am still awake. I don't want to create trouble for the drivers thats why writing to you. Please look into it and provide right solution as its not worth spending Rs...

Lr no. [protected] .This material is lying in one of the branches of vrl and after regular follow up and e-mails still there is no response from the transport.They do not pick up the phone calls. Material was booked 03/08/2015....

Name: Saurabh Goyal Journey Details: Bangalore to Pune, Date : Jan 2, 2016 Pickup from Indiranagar, Near RTO Office(Bangalore) @9:00 PM Bus no: KA 25/C8544, Seat no: 26 TIN no : TJ[protected] Reached pick up location on time and boarded on pick up vehicle on time but when I reached at the bus station to board the bus, bus was gone without boarding the passengers from your own pickup vehicle. And there is not even a single person at...

Dear Sir/ Madam As above mentioned sub I usually journey from Hubli to Bidar at 10pm and reach Bidar at 7:30pm as per schedule but today 27/10/15 but left at 10:40pm and I think I will be late to office tomorrow due to parcel loading in travel Vrl bus n if that soo I would have choose SRS who leaves on time at 11pm Kindly register my complaint n inconvenience to the passenger...