VRL Travels Complaints & Reviews

Name : Abhijith I booked 2 tickets from Mangalore to Bangalore, the bus is VRL airbus, they taken 1200 per head, the Departure time is 10pm but they departure at 11.30pm and stopped the bus near uppinangadi more than an hour to pick up 2 pasendure from another VRL bus, and arrived at 10am to anandrao circle(Bangalore), they mentioned that arrived to Bangalore at 6:30am, one of the worst experience in my life and i lost one day salary,...

Pl refer your LR no VRL[protected] dated 2 Sept 2014 from Calcutta to Goa . Not able to track on tracking system, and no trace of material . Kindly look into matter and guide us . Our finish product is waiting for dispatch . And for that we have to pay penalty.....

Mr.Kiran mob no:[protected], booked from abhibus Belgaum to Gulbarga 03.09.2014, AC sleeper which i travell regularly, suddenly call from VRL office AC sleeper is cancelled, pre pone trip to 8.15pm NON ac sleeper Belgaum to Bidar u can collect difference amount from AC to Non AC charges but unfortunately at the time of departure he is telling charges are same for AC and Non Ac How is it possible ? kindly do the needfull....

Hi Name : Praveen Nitturkar Seat No. : 11 Bus No. : KA 25 / D 4878 Journey : Belgaum To Mumbai Ticket no: TG9V92478859 PNR no: 383!3560451~2669024 My Journey was disgusting.. I had carried extra luggage & they dint charge when I was loading my luggage in the bus at Belgaum. But in the night at check point suddenly asked to pay Rs. 300/- & I argued for some time on the same issue. I paid the amount because other travelers...

Hello Sir, We see that while coming from Gulbarga to Bangalore the VRL bus stops at very very dirty and un hygenic hotel. The washrooms are so dirty, ladies cant even step into it. The hotel is also very dirty and not at all clean. The bus stops at 7:45 PM for dinner. why so early? We see there are many good hotels on the way. Please take this complaint very seriously. Regards, Amrita [protected]...

My name is Christopher J. D'Penha. I am a senior citizen. I was travelling from Bangalore to Mumbai with my wife. We were travelling in bus no. KA25 D 4789. We left Bangalore at 10.00 pm on[protected]. The journey was fine. However when we reached Sion Circle Suddenly the driver turns back and says he is going to Wadala instead of Borivali. From Wadala he says we will get another VRL Bus to take us to Borivali. What is this nonsense....

Dear All, To whomsoever it may concern, this is to bring to your notice about the incident that happened with me today while availing your services.I had a journey scheduled for Bijapur from Bangalore on 14th August, 2014. I changed my plans and wanted to cancel the journey ticket. So I called up the customer care[protected] and they said there is a VRL office in Marathahalli near Kalamandir which is authorized to cancel tickets booked...

on 11th August 2014 booked VRL travels from Kharghar to Belgaum.
Bus No. KA-25-0658.
Seats booked 5-6 Sleeper coach.My brother & sister along with a little boy got
into bus to seats 5-6 after a while 10 minutes after leaving kharghar.
Bus driver & conductor were harassing us for more money.they were demanding 900/- more for a small boy.
i requested them since small boy is on my lap. but they were...

My sister was boarding a bus to Mysore from Udupi and TR number is 2494387 and the bus number is 0882. She was waiting for a bus near kinnimulki gopura and a conductor of another VRL bus which was actually of a Bangalore asked her to get into the bus saying Mysore Bus conductor missed to board her and asked this driver to get her into this bus and leave her in Mangalore bus stand so that she can catch the proper bus from there. When my sister...

Hi, My ticket was from Bangalore to Murudeshwar. In Ticker it was mentioned as reporting time @8:00 PM and departure time as @8:15 PM. We reached before time on the spot(Indiranagar, Bangalore) and pickup bus/Cab did not came. Then after around one hour bus came and we were told to seat in that bus. We got the call from travel agent that our bus is in Gandhi Nagar bus stand and we have to reach there. As we reached there again we got call...

Dear sir, Following is my complaint which was not at all expected from such a big name VRL TRAVELS. I had booked a ticket for my mother for traveling from Mangalore to Kolhapur. The ticket pnr is 2989966 and abhibus booking I'd is 2227011 Now can you guys explain me how can you give the adjacent seat to a lady to a man. My mother had a male passenger at her side seat which doesn't go with the booking laws. This is Shame on the name...

sir On 14/06/2014, Ii travelled from Mangalore to Bangalore Vide bus No KA25C9568 at 10 PM along with my family ( 3 seats). Seat no L20/21 & 25 ( TR 2068132) At the outset, at around 11 PM the driver was driving so badly, that once literally I jumped from my sleeping position to some inches above and got a great jerk on my spinal cord. I called the helper and showed him but he could not understand my position as I donot know how...

Today I'm still travelling in VRL with bus number KA25 C5007 heading to bijapur from bangalore; there were few passengers who were fully illiterate, they had a gang, the one beside me vomitted on me. I didn't said a word. I shifted to his seat and gave him my window seat. At night they were screaming and i was waiting for my destination. when bus stopped for loo at morning 5:00 am, these guys woke up and started screaming that they tv. and...

Hi I travelled with my mum from Mumbai to Hubli on 29th May (Bus no KA25/B4793 ) & return on 1st June (KA/B6272) On both occasion the travel experience was highly regrettable.The place where they halted for toliet break was horrendous. The loos were in extremely filthy, stinking and disgusting. I just could not use it as it was really unbearable. Some doors did not have locks and some loos were not flushed. I would suggest you get...

I lure of making money VRL doing inconvenience to lady passengers. VRL is now days not taking care of lady passengers. I was travelling from Bailhongal to bangalore . A male passenger came and sit beside and travel people also didnot responded. Worst VRL travels....

WORST TRAVEL SERVICE! CURSE TO THE SOCIETY Bus did not come. after questioning head office every 5 min. they answered . bus is coming its 5 min away. finally bus came after 2.5 hours of wait. to to our surprise it wasnt a AC sleeper bus but normal seater bus. Argued for refund .said not possible. pay the difference. not possible. argued argued. said Rs 50 will be refunded. whereas the difference between AC sleeper n seating bus was Rs...

Worst drivers in vrl bus from bangalore to biadr,
Horrible journey we had on 1/5/14... We suppose to reach bidar at 9;45 but reached at almost 12pm,
Take care of such things not to happen again, the passengers became restless,


Dakota drivers really not suitable for vrl bus, actually bus condition is good but its the drivers fault so that passengers have to suffer, just replace them or we will never...

We are going to Business last 6 months with you,
in this situation our supplier booking material on 14/3/2014 but still material not loading anywhere so many times we are requesting in your branch no replay from your side.
Material is top most urgent if any loss in my company i am accounting to you only so kindly arrange to loading at the earliest...

Yesterday we were boarded mumbai bound VRL bus numbered KA 25 DA 4789 from Bijapur with seat no.29, 30, 32.After some distance from Pune the bus got jumped and we were forced to thrown up and got mild injury.The lady who allotted seat no.25 also got collided with the upper seat.This was our worst exp with VRL.Please take necessary action that this should not be repeated....

Was travelling via VRL from bangalore to Goa.The driver was so rash that he applied sudden brakes and this caused my mom sitting right behind the driver seat to fall in the bus. And surprisingly there was noone to even ask her what happened to her.The driver and the conductor nobody bothered to ask her how she is feeliong. We then rushed her to the hospital where the doctor diagnosed a fracture on the back bone.Now she is on complete bed...