VRL Travels Complaints & Reviews

Sir,
This is not a complaint but a request to the Director for starting their bus from Sirsi karnataka to Mumbai we passengers from Sirsi are facing lots of problems to travel to Mumbai, We do not have any good service from Sirsi.
This is a humble request from all the passengers from Sirsi
With regards,
Thank you...

Not delivered the consignment yet. consignment no. [protected]...

KA 25 AA 5984 - The helper/driver doesn’t even have sense how to respond to a customer. Rude behaviour of the person and didn’t even acknowledge to stop for washroom when the customer is travelling so far. Really ashamed with the disrespectful behaviour of the helper/driver....

Travelled on 17th Aug from Bijapur to Hospet.
Name Ramnath Pujar
TRNo:21833444 VIJAYAPURA HOSAPETE Bus No.KA25C6974

Booked tickets from Red Bus. The drop off clearly showed Hospet. When on board the driver informed me that the Bus would not go into the city and I would be dropped off at the bypass. I was dropped off at an unknown location about 4-5 km away from hospet at about 11.15 at night. The place was totally...

Dear team, I am travelling from Pune to Nagpur thru bus MH09EM4156. Pick point mentioned on my ticket was CHINCHWAD, OPP PRADHYAPAK RAMKRISHNA MORE PREKSHAGRAHA. NEAR P.M.T.BUS STOP, whereas
VRL person (mobile [protected]) called me 10min before the departure & changed the pickup point to Big Bazar which is very dengerous due to heavy traffic.

This kind of insensitive behaviour spoils the VLR image. Next time i will...

There is 2 hours traffic here at near surat near kamrej on NH48.
Now any traffic control team to remove it.
Traffic controller taking challan of crore rupees but not solving traffic like that.
Very awakened people of nh48.
Bakwas log bakwas authority....

During the booking of ticket from Bangalore to Muddebihal on[protected] through your online portal payment has been debited Rs.595/- but ticket not Booked and amount has not been refunded, plz check and refund...

One of the worst bus service, they don’t value time all they care is about their diesel and for that reason drivers are said to drive slow to save diesel. I have taken these buses for couple of times and none of the time they have reached on time cuz they are advised to drive slow. Such a big company and such a pathetic service they offer. Shame. Whenever I have booked the bus it has always been late and when I asked the bus driver they...

Worst bus service there is no time punctual for ur bus service i have to reach my destination at 7;30 am still bus is far from my destination...

I lost my ear phones (one plus wired with Bluetooth Rs 2000 ) in the below mentioned VRL travels, i was checked with driver while leaving he said there is no camera sir to find who took and also i was checked with other passengers as well but no one responded to me.
I called to VRL customer service but they said please lodge your complaint in nearby police station. So is it correct step to go ahed and lodge complaint on VRL travels...

Pick up bus drops at one point and the bus will be at the another point waiting for us.
No proper details regarding Driver contact number and Bus number on time...

There is an issue with bus, waiting from 2 hour in vrl food stop, from a hour bus driver saying another bus is coming but still not yet came. Very bad service....

VRL bus breakdown at Satara at 4.30 AM with number KA25AA5991. We booked a VRL double sleeper bus from Hubli to Mumbai which started at 8.30 PM from Hubli. The total amount of the trip was 2550 rs. From the start of the trip there were multiple technical issues with the bus and the bus stopped at multiple places from Dharwad to Kolhapur and multiple repairs took place at the VRL depot. The bus broke down at Satara at 4.30 AM. We were stranded...

Passengers are drunk and making hell lot of noise...

I am waiting at boarding point from last 4 hours also operator number is not reachable...

Van driver not given vehical details your company not teaches how to talk with customers...

As above mentioned amount deducted but seat not booked on date 2/06/2022 seat booking from dharwad to kundapur @10;15
while booking at payment process amount got deducted from account rs.2501 but seat not booked. The screen shows error payment failed. I kindly request to refund the deducted amount asap and resolve our problem....

Hi,
I am a passenger traveling from Hubballi to Raichur, it's been more than 1 and half hours the bus not started yet.
The bus has being loaded with goods and packages so long .
I don't understand is this an passenger traveling bus or goods bus.
Bus number- KA25C7540, seat number 14 and 15, date of travel[protected]
Very poor service
Too late

Regards
Pavan Kumar...

Dear Valuable Traveler,
My wife faced very bad experience while traveling in your bus today 25.May.2022 from Kolhapur to Bangalore by bus no. 6003. Driver demanded 250 Rs more for lugage, even we have two seats booked and having 3 bags only. 2 Bags kept inside the bus under seat & 1 kept on seat only, giving reason that there is no space at down.

It was like guilty type feeling. Please look into this matter. Otherwise...

I have travelled from Dharwad to Bangalore time 10.00 am. Bus no: KA25D4790..
Even request to driver, problem not resolved....