Vsk2 International — order for supply of 1 no i8 earpods

I had ordered for one set of i8 earpods on 10.11.2018. Payment of rs.1499 was successfully made on 10.11.2018 ref id[protected]. I have received communication from hp-payumn that the payment of rs./1499.00 has been successful. Merchant vsk international has not sent any confirmation regarding the order placed / any communication regarding shipment till date. I have been trying to contact the merchant vsk international but not able to connect to them.
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Dear Sir,

I am order I8 earpods but received box inside i7 earpods.

so i am requesting to you kindly help us for returns process.

kindly do the needful .
either we are complatine on Consumer court.

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